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Ramp Agent Resume Examples

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Writing a professional resume as a ramp agent may seem intimidating at first, but with the right guidance and examples, you can create a resume that stands out and impresses potential employers. This guide will provide you with the necessary information to craft an effective ramp agent resume that highlights your experience and qualifications. It will also include examples to give you a better understanding of what a good ramp agent resume should look like. With our help, you will be able to confidently create a resume that will give you the best chance of getting the job.

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Ramp Agent Resume Examples

John Doe

Ramp Agent

123 Main Street | Anytown, USA 99999 | Phone: (123) 456-7890 | Email:

I am an experienced Ramp Agent with excellent communication and customer service skills. I have worked in the aviation and travel industry for the past five years and am experienced in ground handling, operations, and ensuring the safety of our passengers. My enthusiasm, determination and dedication are the perfect qualities for making a positive impact in the ramp agent role.

Core Skills:

  • Excellent verbal and written communication
  • Proficient in Microsoft Office Suite
  • Knowledge of aviation systems and procedures
  • Good understanding of FAA and TSA regulations
  • Customer service and conflict resolution experience
  • Ability to lift up to 50 lbs
  • Strong organizational and problem- solving skills

Professional Experience:
Ramp Agent, XYZ Airlines, 2017- Present

  • Provided ground support services for passengers, aircraft, and baggage
  • Served as a liaison between passengers and aircrew
  • Ensured safety requirements were met according to FAA and TSA regulations
  • Completed pre- flight and post- flight inspections
  • Transported cargo and baggage
  • Monitored flight activity and provided assistance with connecting flights

Bachelor of Science in Aviation, ABC University, 2014- 2017

  • Completed courses focused on aviation safety and operations, air traffic control, and aviation security

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Ramp Agent Resume with No Experience

Hard- working individual seeking a Ramp Agent position with an airline. Possess strong dedication to safety and customer service. Eager to learn and grow within the industry.


  • Ability to work in a fast- paced environment
  • Strong communication skills
  • Detail- oriented
  • Ability to follow instruction and safety protocols
  • Adaptable and able to learn quickly
  • Physically fit and able to lift and move heavy objects


  • Loading and unloading cargo and baggage from aircraft
  • Properly labeling, weighing and documenting cargo
  • Maintaining a safe workplace and following all safety regulations
  • Inspecting aircraft for any damage prior to takeoff
  • Assisting passengers with boarding and disembarking from aircraft
  • Monitoring and maintaining aircraft parking positions

0 Years



Ramp Agent Resume with 2 Years of Experience

Hardworking and reliable Ramp Agent with two years of experience providing aircraft ground support services. Proven track record of ensuring the safety of both personnel and equipment. Capable of quickly learning and adapting to new rules and regulations. Possess a valid driver’s license and good driving record.

Core Skills:

  • Aircraft ground support
  • Equipment safety
  • Knowledge of safety regulations
  • Driving
  • Interpersonal communication
  • Problem solving


  • Coordinating with airline personnel to efficiently move aircraft from one location to another
  • Loading and unloading baggage from aircraft
  • Refueling aircraft in a safe and efficient manner
  • Monitoring and inspecting aircraft for maintenance issues
  • Ensuring the safety of passengers and personnel by following all safety regulations
  • Cleaning aircraft interiors and exteriors
  • Assisting passengers with any questions or concerns when needed

2+ Years



Ramp Agent Resume with 5 Years of Experience

Highly organized and methodical Ramp Agent with 5 years of experience providing ramp services for airlines and airport operations. Possesses an in- depth knowledge of airport and airline regulations and customer service practices. Proven ability to manage competing demands and prioritize a variety of tasks in an efficient, accurate, and timely manner.

Core Skills:

  • Excellent knowledge of safety regulations and procedures
  • Able to read, write and understand operational aircraft documents
  • Highly organized and able to multitask
  • Excellent problem- solving and customer service skills
  • Proficient in Microsoft Office Suite
  • Familiar with ground service equipment and aircraft towing


  • Inspect and secure aircraft during departure and arrival
  • Load and unload luggage and cargo
  • Push- back aircraft from gates and marshal aircraft during arrival
  • Operate various ground service equipments
  • Perform routine maintenance on ground service equipment
  • Ensure safety of passengers and crew by adhering to safety regulations
  • Provide customer service to passengers and crew
  • Maintain accurate log books of all services performed

5+ Years



Ramp Agent Resume with 7 Years of Experience

A Highly motivated and hardworking individual with 7 years of experience as a Ramp Agent. Possesses excellent communication and problem- solving skills, with extensive knowledge of air cargo handling and ramp operations. Experienced in managing and coordinating teams of ramp agents, loading and unloading cargo, and delivering excellent customer service.

Core Skills:

  • Communication
  • Customer Service
  • Team Building
  • Problem Solving
  • Aircraft and Ramp Operations
  • Air Cargo Handling


  • Communicating with clients and accepting cargo for transport
  • Loading and unloading cargo from aircraft and vehicles
  • De- icing aircraft, monitoring and updating flight records
  • Organizing and managing team of ramp agents
  • Performing safety and security checks on cargo and aircraft
  • Troubleshooting and resolving customer issues
  • Ensuring that all ramp activities comply with safety regulations and procedures

7+ Years



Ramp Agent Resume with 10 Years of Experience

Highly experienced Ramp Agent with 10 years of experience in aircraft fueling, towing, marshaling, and cargo loading. Expert in maintaining safety protocols and equipment operation. Proven ability to work in increasingly demanding conditions, while keeping focus on accuracy and detail. Ability to efficiently solve problems and work in a fast- paced environment.

Core Skills:

  • Aircraft fueling and towing
  • Cargo loading and unloading
  • Safety protocols
  • Equipment operation
  • Accurate and detail- oriented
  • Problem solving
  • Fast- paced multitasking


  • Directly fueling and towing aircraft safely and efficiently
  • Unloading, transferring, and loading cargo with appropriate speed and accuracy
  • Performing pre- flight and post- flight inspections of aircraft and equipment
  • Performing equipment maintenance, including changing tires and refueling
  • Properly recording cargo weight and fuel levels, as well as any discrepancies
  • Ensuring adherence to safety protocols, both on the ground and in the air
  • Performing emergency procedures, such as aircraft recovery and firefighting, when necessary
  • Providing assistance to passengers, crew, and other staff members as needed

10+ Years

Senior Manager


Ramp Agent Resume with 15 Years of Experience

Highly experienced Ramp Agent with more than 15 years of experience in the air transportation and logistics industry. Skilled in safely and securely loading and unloading aircraft, managing cargo and baggage operations, and providing exceptional customer service. Adept at working in a fast- paced environment and consistently meeting tight deadlines. Committed to a safe and organized work environment.

Core Skills:

  • Managing aircraft loading and unloading
  • Ensuring accurate cargo and baggage records
  • Providing exceptional customer service
  • Loading and unloading cargo and baggage safely and securely
  • Operating aircraft and ground equipment
  • Adhering to all safety regulations
  • Working efficiently in a fast- paced environment


  • Load and unload cargo and baggage safely and securely onto aircraft
  • Ensure accurate and up- to- date cargo and baggage records are kept
  • Operate aircraft and ground equipment in a safe and efficient manner
  • Conduct pre- flight inspections of aircraft and equipment
  • Provide assistance to passengers with their luggage and cargo
  • Ensure aircraft ramps and access ways are clear and free of debris
  • Adhere to all safety regulations and procedures
  • Manage cargo and baggage operations in a timely manner
  • Maintain accurate paperwork and records of operations
  • Provide exceptional customer service to passengers and other stakeholders

15+ Years



In addition to this, be sure to check out our resume templates, resume formatscover letter examplesjob description, and career advice pages for more helpful tips and advice.

What should be included in a Ramp Agent resume?

Are you looking to become a Ramp Agent, but don’t know what to include on your resume? Here are some tips for crafting an effective Ramp Agent resume:

  • Focus on your customer service skills. As a Ramp Agent, you will have direct contact with passengers and must be able to provide friendly, efficient service. List any relevant customer service experience and describe any customer service-related skills.
  • Include any aviation experience. If you have any experience working with airplanes, such as aircraft maintenance or check-in services, mention it in your resume.
  • Highlight any technical skills. Ramp Agents must be familiar with the use of computers and other technology, such as scanners and radio systems. List any experience or certifications related to technical skills.
  • Showcase leadership qualities. As a Ramp Agent, you may be responsible for overseeing the work of other agents and ensuring that safety protocols are being followed. Be sure to emphasize any leadership or team-building skills you have.
  • Describe your physical abilities. Ramp Agents need to be able to lift and move heavy objects, so include any relevant information about your physical abilities.

By following these tips, you can create a resume that will help you stand out as a Ramp Agent. Good luck!

What is a good summary for a Ramp Agent resume?

A Ramp agent resume should provide a concise summary of an applicant’s qualifications, skills, and work experience. This summary should highlight the applicant’s ability to work in a fast-paced environment and their experience in loading and unloading aircraft, servicing aircraft, and performing other duties as assigned. Additionally, the summary should include any safety certifications, qualifications, and educational accomplishment they may have achieved. Furthermore, if the applicant has any customer service experience or any other skills or qualifications that may make them an appealing candidate, they should be included in the summary as well. The summary should be written in a professional and engaging manner to ensure the reader is interested in the applicant and their qualifications.

What is a good objective for a Ramp Agent resume?

A Ramp agent is an important role in the airline industry, responsible for the safe and efficient loading, unloading, and sorting of luggage and cargo. As such, it’s important to make sure that your resume’s objectives reflect your ambition and capabilities as a ramp agent.

  • Demonstrate strong attention to detail and ability to meet tight deadlines
  • Possess excellent customer service skills
  • Utilize effective problem solving and communication skills in a fast-paced environment
  • Remain productive with minimal supervision
  • Maintain a safe and organized workspace
  • Adapt to changing procedural requirements
  • Work in a team-oriented atmosphere
  • Follow strict safety guidelines for handling cargo and luggage
  • Demonstrate an understanding of airline policies and procedures
  • Enforce security procedures to ensure safe and secure cargo and luggage loading and unloading

How do you list Ramp Agent skills on a resume?

When creating a resume, it is important to highlight your Ramp Agent skills in order to stand out from other job applicants. Ramp Agents are responsible for a variety of duties related to the loading and unloading of aircrafts and providing customer service when assisting with baggage or cargo. To properly list Ramp Agent skills on a resume, consider the following:

  • Awareness of safety regulations: Ramp Agents are responsible for adhering to safety regulations when working on the tarmac.
  • Strong customer service skills: Ramp Agents must be able to handle customer inquiries professionally, efficiently, and with a friendly attitude.
  • Ability to lift heavy objects: Ramp Agents need to be able to lift and move heavy objects, such as baggage and cargo, in order to complete their tasks.
  • Good communication skills: Ramp Agents must be able to communicate effectively with other team members and customers in order to ensure the job is completed correctly and efficiently.
  • Flexibility: As Ramp Agents work with a variety of aircrafts and customers, they must be able to adapt quickly and be willing to assist with whatever tasks are needed.
  • Attention to detail: Ramp Agents must pay close attention to detail in order to ensure the safety of passengers and cargo.

By highlighting these Ramp Agent skills on your resume, you can demonstrate to potential employers that you are the ideal candidate for the job.

What skills should I put on my resume for Ramp Agent?

If you’re looking to become a Ramp Agent, there are certain skills and qualities that employers are looking for that should be included in your resume. A Ramp Agent is responsible for ensuring the safe and efficient loading, unloading, and servicing of aircrafts. Here is a list of skills that you should include in your resume when applying for a Ramp Agent role:

  • Ability to lift, push, and pull heavy objects up to 50 lbs: A Ramp Agent is required to lift, push, and pull heavy objects such as luggage and cargo to and from the aircraft.
  • Strong customer service skills: A Ramp Agent must be able to provide excellent customer service to aircraft crew and passengers.
  • Familiarity with aircrafts and aviation safety procedures: A Ramp Agent must be familiar with both aircrafts and aviation safety procedures in order to safely handle aircrafts and ensure the safety of passengers.
  • Organizational skills: A Ramp Agent is required to organize, schedule, and maintain flights, as well as complete paperwork accurately and on time.
  • Attention to detail: A Ramp Agent must pay close attention to detail and ensure that all paperwork and aircrafts are properly serviced.
  • Ability to work in a team: A Ramp Agent must be able to work in a team environment and collaborate effectively with other employees.

By including these skills on your resume, you will be showing employers that you have the necessary qualifications for the job. Good luck in your job search!

Key takeaways for an Ramp Agent resume

A Ramp Agent resume should capture the attention of employers and highlight your experience and qualifications in the aviation industry. With the use of a few key takeaways, you can create a resume that will be sure to stand out from the competition.

  1. First, it’s important to highlight your experience and qualifications. Make sure to include any experience you have operating ground service equipment, such as forklifts, dollies, and tugs. Additionally, include any experience you have with loading and unloading bags, cargo, and mail. It’s also important to mention any certifications or licenses you may have that are related to the job.
  2. Second, highlight any customer service experience you have. As a Ramp Agent, you will be dealing with customers on a daily basis. Showing employers you have experience in this area is invaluable.
  3. Third, include any skills you have that will be beneficial to the position. Ramp Agents need to be organized, detail-oriented, and able to work in a fast-paced environment. Showing employers you possess these skills will help you stand out from the pack.
  4. Finally, include any extra activities or accomplishments that make you unique. Employers want to see that you have a well-rounded personality and are a team player. Showing that you are involved in the aviation community or volunteer activities is a great way to show employers that you are the perfect candidate for the job.

By using these key takeaways, you can create a Ramp Agent resume that will capture the attention of employers and show them why you are the perfect fit for the job.

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