If you’re looking to get hired as a medical collector, you’ll need a standout resume that accurately reflects your experience, knowledge, and skillset. Creating a professional medical collector resume can be a daunting task, as there are many specific requirements and skills that you must demonstrate to employers. To make the process easier, we’ve created this step-by-step guide on how to write a medical collector resume, along with real-life examples that you can draw inspiration from. With this guide, you’ll be able to craft a job-winning medical collector resume that will help you get noticed by medical employers.
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Medical Collector Resume Examples
John Doe
Medical Collector
123 Main Street | Anytown, USA 99999 | Phone: (123) 456-7890 | Email: john.doe@email.com
I am a highly motivated and experienced medical collector with a strong background in account receivable management, customer service and problem resolution. I have four years of professional experience working in a medical billing and collections department of a hospital. I have an excellent understanding of the medical billing process, ICD- 10 codes and medical terminology, as well as knowledge of medical collection laws and regulations. I am proficient in using computerized billing software, excel spreadsheets and other medical billing systems. I am also an excellent communicator and negotiator, proficient in developing and maintaining client relationships and always strive to achieve the highest level of customer satisfaction.
Core Skills:
- Proficient in medical billing, collection laws, and regulations
- Excellent communication and negotiation skills
- Knowledge of ICD- 10 codes and medical terminology
- Proficient in using computerized billing software and excel spreadsheets
- Ability to develop and maintain client relationships
- Exceptional customer service skills
- Strong problem resolution skills
Professional Experience:
Medical Collector, ABC Hospital, 2014 – 2018
- Provided account receivable management services including billing, collection, and account reconciliation.
- Developed collection strategies, identified delinquent accounts and contacted customers for payment.
- Negotiated payment arrangements and reviewed credit policies for approving credit extensions.
- Utilized various software programs to monitor and track accounts.
- Assessed credit worthiness and provided financial information to customers.
Education:
B.A. in Business Administration, ABC University, 2014
Medical Collector Resume with No Experience
Motivated and highly organized individual with a passion for providing excellent customer service and a desire to pursue a career in medical collections. Possesses strong problem- solving skills and an in- depth understanding of the medical billing process.
Skills
- Familiarity with medical billing procedures
- Strong oral and written communication skills
- Excellent customer service skills
- Proficient in Microsoft Office applications
- Ability to prioritize and multitask
- Accurate data entry skills
Responsibilities
- Communicate with patients to obtain payment information
- Review patient accounts to ensure accuracy
- Monitor accounts and respond to inquiries in a timely manner
- Create corrective notices for any discrepancies in accounts
- Process payments in accordance with company policy
- Contact insurance companies for reimbursement
Experience
0 Years
Level
Junior
Education
Bachelor’s
Medical Collector Resume with 2 Years of Experience
Highly motivated and detail- oriented Medical Collector with 2 years of experience. Proven ability to negotiate with patients, physicians and other providers to collect payments on time. Experienced in utilizing various collection techniques to ensure that all payments are collected promptly. Skilled in analyzing and resolving customer complaints in a timely and professional manner. Possesses excellent communication and organizational skills.
Core Skills:
- Knowledge of medical billing, accounts receivable, and collections
- Ability to operate a computer and various office equipment
- Proficiency with Microsoft Office Suite
- Excellent communication, problem- solving and organizational skills
- Exceptionally detail- oriented and highly organized
- Advanced understanding of medical terminology and coding
- Ability to handle confidential and sensitive medical information
Responsibilities:
- Identify and contact patients with delinquent accounts.
- Work with patients to create payment plans and negotiate settlements.
- Provide financial counseling to patients and discuss payment options.
- Analyze and resolve customer complaints in a timely and professional manner.
- Prepare reports and documents to maintain accurate records of collection activities.
- Assist with the reconciliation of accounts receivable and accounts payable.
- Maintain good relationships with patients, physicians and other providers.
- Review and process insurance claims and invoices in a timely manner.
- Analyze credit reports, payment histories and other data for accuracy.
Experience
2+ Years
Level
Junior
Education
Bachelor’s
Medical Collector Resume with 5 Years of Experience
Organized and detail- oriented Medical Collector with 5 years of experience working in health care settings. Highly adept at ensuring accurate and timely insurance reimbursement, managing patient accounts and maintaining a high level of patient satisfaction. Experienced in resolving a wide variety of health care billing issues. Possesses an understanding of the coding and collection process and excellent customer service skills.
Core Skills:
- Insurance reimbursement expertise
- Account management
- Outstanding customer service skills
- Proficient in billing and coding
- Ability to resolve a variety of healthcare billing issues
- Proactive problem solving
Responsibilities:
- Collected payments from insurance companies for medical services rendered
- Managed patient accounts and responded to patient inquiries
- Resolved healthcare billing issues in a timely manner
- Investigated and resolved unpaid claims
- Assisted in the coding process and maintained up- to- date records
- Reconciled accounts and ensured accuracy of all medical billing information
Experience
5+ Years
Level
Senior
Education
Bachelor’s
Medical Collector Resume with 7 Years of Experience
I am a certified Medical Collector with 7 years of experience in collecting payments, resolving billing discrepancies and performing patient account follow- up. I have strong computer skills with experience in working with EHR systems and a comprehensive understanding of insurance companies’ policies and procedures. My excellent organizational and communication skills, coupled with my ability to negotiate and explain billing matters to patients, have enabled me to remain successful in this role.
Core Skills:
- Knowledge of Medical Billing and Collection procedures
- Comprehensive understanding of insurance policies and rules
- Ability to analyze and interpret data
- Proficient in EHR and various other software programs
- Excellent customer service and communication skills
- Highly organized and detail- oriented
Responsibilities:
- Evaluate and process patient payment plans
- Negotiate payment arrangements with patients
- Set up payment plans for past due accounts
- Follow- up with dental insurance companies to verify insurance benefits
- Manage delinquent accounts and encourage payment from past due patients
- Submit accurate claims to insurance companies and maintain current documentation
- Interact with patients in a professional and courteous manner
- Monitor and review accounts for accuracy and compliance with government regulations
- Reconcile accounts and post payments to patient accounts in a timely manner
Experience
7+ Years
Level
Senior
Education
Bachelor’s
Medical Collector Resume with 10 Years of Experience
Hardworking and experienced Medical Collector with over 10 years of experience in the medical billing and collection field. Experienced in all aspects of medical billing and collection, including billing, coding, collection techniques, appeals, and customer service. Possesses excellent organizational and problem- solving skills and the ability to multitask and prioritize multiple tasks. Familiar with all relevant laws and regulations, as well as third- party payer requirements.
Core Skills:
- Knowledge of medical billing and collection processes
- Proficient in coding and software applications
- Strong organizational, problem- solving and interpersonal skills
- Excellent written and verbal communication skills
- Ability to work independently and as part of a team
- Detail- oriented and able to multitask
Responsibilities:
- Review patient accounts to ensure accuracy and timely payment
- Identify, review, and resolve billing discrepancies
- Collect on past due accounts by utilizing multiple collection techniques and strategies
- Communicate with healthcare providers, insurance companies, and patients regarding billing questions or disputes
- Process insurance claims and follow- up with insurance companies regarding payment
- Review, analyze and update financial information in patient accounts
- Identify, investigate, and resolve complex patient billing issues
- Maintain accurate records and documentation of all collections activity
Experience
10+ Years
Level
Senior Manager
Education
Master’s
Medical Collector Resume with 15 Years of Experience
A highly experienced Medical Collector with 15+ years of experience in healthcare financial services, collections and accounts receivable. Possesses exceptional knowledge of medical claims, patient billing, coding, collection policies and procedures, and customer service. Proven ability to perform collection activities to ensure timely payments from patients and insurance companies. Skilled in using various collection software programs to track accounts and maintain accurate customer records.
Core Skills:
- Expert knowledge of medical claims, billing, collections and customer service
- Highly skilled in customer service and collections
- Proficient in prioritizing and managing multiple tasks simultaneously
- In- depth knowledge of medical coding and billing procedures
- Excellent problem- solving and communication skills
- Proficient in using various collection software programs
Responsibilities:
- Contact patients and insurance companies to negotiate payment arrangements
- Resolve customer disputes and billing issues
- Send out statements and correspondence to customers
- Utilize various collection software programs to track accounts
- Update and maintain customer records
- Monitor accounts and initiate contact with customers to ensure timely payments
- Guide customers through payment options and establish payment plans
- Prepare reports and analyze data on customer accounts
- Review customer accounts for accuracy and compliance with regulations
- Provide customer service to patients and insurance companies
Experience
15+ Years
Level
Director
Education
Master’s
In addition to this, be sure to check out our resume templates, resume formats, cover letter examples, job description, and career advice pages for more helpful tips and advice.
What should be included in a Medical Collector resume?
A medical collector resume should include information that demonstrates the candidate’s abilities, skills, and qualifications for the position. It should cover both the hard and soft skills necessary for success in the role. Additionally, it should emphasize the candidate’s experience and knowledge in the medical field.
A successful medical collector resume should include the following:
- Contact information: name, phone number, email address, and physical address
- Professional Summary: a brief overview of the candidate’s experience, skills, and accomplishments
- Core Qualifications: a list of the candidate’s most relevant qualifications, such as knowledge of medical billing and coding, or customer service experience
- Work Experience: a list of the candidate’s previous roles in the medical field and the responsibilities he or she handled in each role
- Education: a list of the candidate’s educational qualifications, such as degrees and certifications
- Certifications: a list of any professional certifications the candidate has in medical billing and coding
- Skills: a list of the candidate’s other abilities and skills, such as excellent communication and problem-solving skills
- Additional Information: any additional information that is not covered in the other sections, such as knowledge of medical terminology or proficiency in computer programs
By including the above information, a medical collector resume will be able to effectively showcase the candidate’s qualifications and capabilities for the position.
What is a good summary for a Medical Collector resume?
A Medical Collector resume should effectively summarize the candidate’s experience and qualifications in the medical billing and collecting field. The resume should highlight the candidate’s experience in medical billing, medical coding, accounts receivable, and collections as well as any relevant education. It should also describe any computer or software skills, such as proficiency with MS Office, that may be beneficial in the role. The resume should also include any certifications or special training that the candidate has obtained in their field. In addition, the resume should include any customer service experience, organization skills, and attention to detail. Finally, the Medical Collector’s resume should include any additional professional development courses or seminars that the candidate has taken in the past.
What is a good objective for a Medical Collector resume?
Writing an effective resume for a medical collector position can be challenging. It’s important to include the right information to highlight your experience and skills, while also emphasizing your professional objectives. When crafting your resume, a good objective statement can help you stand out from the competition and clearly communicate what you’re looking for in your next role.
Here are some tips for crafting an effective objective statement for your medical collector resume:
- Focus on the specific role to which you are applying: It’s important to emphasize your knowledge and experience relevant to medical collections. Include the job title and relevant keywords to help recruiters quickly identify if you are a good fit.
- Emphasize your qualifications and skills: Use your objective statement to show how your qualifications make you a perfect fit for the role. Highlight skills such as effective communication, customer service, data entry, and problem solving.
- Explain what you can bring to the role: Use your objective statement to show how your qualifications and experience can benefit the company. Explain why you are the ideal candidate for the position, and how you can contribute to the success of the organization.
- Include measurable results: Show recruiters how you have succeeded in the past by including measurable results from your previous roles. This will help you stand out from the competition and demonstrate that you have the skills to deliver results.
By following these tips, you can create an effective objective statement for your medical collector resume that will help you land the job.
How do you list Medical Collector skills on a resume?
Medical Collectors must have strong organizational, communication and customer service skills to ensure that payments are received and accounts are managed accurately. When listing these skills on a resume, it’s important to be specific and tailor your description to the job posting.
Below are some of the key skills to consider when crafting your Medical Collector resume:
- Knowledge of medical and insurance terminology: Medical Collectors must be familiar with medical and insurance terminology to accurately process payments and navigate patient accounts.
- Attention to detail: Medical Collectors must be detail-oriented and organized in order to ensure that all account information is accurate.
- Customer service: Medical Collectors must be able to communicate effectively with customers and provide excellent customer service.
- Adaptability: Medical Collectors must be able to quickly adapt to changing regulations and procedures.
- Problem-solving: Medical Collectors must be able to identify and resolve problems quickly and efficiently.
- Computer skills: Medical Collectors must be comfortable using computer programs and software to manage accounts and payments.
- Negotiation skills: Medical Collectors must be able to negotiate with customers to reach a payment agreement.
What skills should I put on my resume for Medical Collector?
Medical collectors are an important part of the healthcare system and need to have a wide range of skills in order to be successful. When putting together your resume for a medical collector position, it’s important to highlight the skills that best demonstrate your abilities. Here’s a list of skills to consider including on your resume:
- Patient Reimbursement Knowledge: Medical collectors need to be knowledgeable in medical reimbursement rules and regulations. They should have a comprehensive understanding of the complex billing process and be able to effectively communicate with insurance companies and patients.
- Organizational Skills: Medical collectors must be highly organized in order to keep track of multiple accounts and maintain accurate records. They should be well-versed in filing and tracking patient information, and have the ability to multi-task and manage a heavy workload.
- Negotiation Skills: Medical collectors need strong negotiation skills to be able to work with insurance companies and patients to come to an amicable agreement. They should be able to calmly explain payment plans and payment options, as well as have the ability to empathize with patients.
- Computer Skills: Medical collectors need to be proficient with computers and have a working knowledge of medical software programs. They should be comfortable with entering and updating patient information in databases, as well as creating reports and analyzing data.
- Communication: Medical collectors must have excellent verbal and written communication skills. They need to be able to effectively communicate with a variety of stakeholders, including insurance companies, patients and healthcare providers. They should have the ability to explain complex medical concepts in simple terms.
- Critical Thinking: Medical collectors need to have strong critical thinking skills in order to analyze various scenarios and come up with solutions. They should also have effective problem-solving skills and be able to troubleshoot any issues that may arise.
Key takeaways for an Medical Collector resume
When it comes to crafting an effective medical collector resume, there are some key takeaways to keep in mind. Here are a few tips to help you create the perfect one:
- Make sure to highlight your medical collection experience and skills. Include any relevant certifications or training you may have. Also, list any specialized software you may be proficient in.
- Focus on relevant experience. Emphasize any experience that relates to medical collection, such as customer service, data entry, or filing.
- Demonstrate your ability to handle legal aspects of medical collections. This includes knowledge of HIPAA and other regulations, and being able to handle sensitive information.
- Demonstrate your ability to handle compliance. Show that you are knowledgeable about the laws and regulations in your state and the proper way to collect payments from patients.
- Include any relevant volunteer or intern experience. This will show employers that you take initiative and are dedicated to the profession.
- Show that you are organized and efficient. Demonstrate that you can effectively manage multiple tasks and prioritize your workload.
By following these tips, you can create a great medical collector resume that will help you land the job of your dreams.
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