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Freight Forwarder Resume Examples

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When it comes to finding a job in the logistics field, having a strong and effective resume can be the difference between getting the job and missing out on the opportunity. Freight forwarding is a highly competitive industry and having the ability to showcase your skills and qualifications effectively is essential to landing your dream job. This guide will provide you with insight and guidance into how to write an effective freight forwarder resume, as well as some examples to help you get started.

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Freight Forwarder Resume Examples

John Doe

Freight Forwarder

123 Main Street | Anytown, USA 99999 | Phone: (123) 456-7890 | Email:

Experienced Freight Forwarder with 8+ years of experience in the logistics industry. Adept in international customs regulations, transportation coordination, and ensuring compliance with safety and security regulations. Proven track record of successful import/export operations, cost reductions and customer satisfaction in the field.

Core Skills:

  • Excellent communication and problem- solving skills
  • Ability to negotiate with shipping companies and carriers
  • Knowledge of industry regulations and standards
  • Proficiency in computer systems including WMS, TMS, and SAP
  • Familiarity with managing and coordinating shipments involving multiple modes of transport
  • Skilled in data entry and tracking shipments

Professional Experience:
Freight Forwarder, ABC Shipping Inc.
June 2015 – Present

  • Managed the import/export process of goods and merchandise, ensuring that all documents and processes are in compliance with international customs regulations
  • Negotiated with carriers on transport costs and other related services
  • Coordinated the transportation of goods and merchandise, including air, land and sea transport
  • Ensured safety and security regulations are met for all shipments
  • Tracked shipments, monitored inventory and handled customs clearances

Freight Forwarder, XYZ Shipping Inc.
March 2010 – June 2015

  • Conducted data entry and tracked shipments, monitored inventory and provided customer service
  • Negotiated transport costs and other related services with carriers
  • Ensured compliance with safety and security regulations while managing the import/export of goods and merchandise
  • Coordinated the transportation of goods and merchandise, including air, land and sea transport

Bachelor’s Degree in Logistics and Supply Chain Management, University of XYZ
2009 – 2010

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Freight Forwarder Resume with No Experience

  • Highly organized and detail- oriented Freight Forwarder with no prior work experience in the field.
  • Proficient in administrative tasks and customer service.
  • Strong interpersonal and communication skills.
  • Ability to multitask, prioritize and meet deadlines.
  • Able to work independently and as part of a team.


  • Strong organizational and time management skills
  • Ability to communicate effectively with internal and external stakeholders
  • Proficient in Microsoft Office Suite
  • Knowledge of freight forwarding industry
  • Able to work under pressure and handle complex tasks


  • Coordinate and monitor shipment of goods
  • Provide administrative support to freight forwarding team
  • Oversee the documentation and processes related to shipments
  • Research and identify carriers, routes and rates
  • Maintain records and filing systems
  • Liaise with vendors, customers and carriers
  • Ensure compliance with customs regulations and other applicable laws

0 Years



Freight Forwarder Resume with 2 Years of Experience

Highly organized and detail- oriented Freight Forwarder with 2 years of experience in managing overseas shipments. Demonstrated ability to coordinate customer service, logistics operations and freight forwarding in a timely and cost- effective manner. Familiar with international shipping regulations, customs clearance procedures, and documentation requirements. Experienced in handling multiple projects and meeting deadlines.

Core Skills:

  • Freight forwarding
  • Logistics operations
  • International shipping regulations
  • Documentation requirements
  • Customs clearance procedures
  • Customer service
  • Time management
  • Problem- solving
  • Communication
  • Teamwork


  • Handling international shipments from customers and ensuring compliance to regulations and procedures.
  • Coordinating with clients and shipping companies to ensure timely delivery of goods.
  • Processing paperwork and documentation according to international regulations and customer requirements.
  • Tracking shipments and monitoring transit times.
  • Maintaining accurate records of shipments, client details, and other related data.
  • Supporting customs clearance procedures and preparing documents for customs clearance.
  • Providing customer service and responding to inquiries.
  • Negotiating rates with vendors and shipping companies.
  • Coordinating with international offices to ensure seamless operations.

2+ Years



Freight Forwarder Resume with 5 Years of Experience

Motivated and experienced Freight Forwarder with 5 years of experience in international logistics, customs compliance, and cargo transportation. Proven history of successful transport operations, cost optimization and customer service. In- depth knowledge of customs regulations and international shipping laws. Skilled in blending air, sea and ground transport to optimize cost and transit time.

Core Skills:

  • Freight Forwarding
  • International Logistics
  • Cargo Transportation
  • Customs Compliance
  • Cost Optimization
  • Customer Service
  • Transport Operations


  • Identifying, assessing and optimizing freight transport options to minimize cost and transit times.
  • Providing customized freight forwarding services, ensuring compliance with international shipping laws, and customs regulations.
  • Building and maintaining relationships with customers, partners and suppliers.
  • Managing pricing, documents, and customer service inquiries.
  • Tracking, monitoring and providing updates on shipments.
  • Ensuring accurate completion of paperwork and customs entry documents.
  • Auditing freight bills and uploading data into the system.
  • Negotiating shipping terms and conditions.
  • Performing research on new transport trends and options.

5+ Years



Freight Forwarder Resume with 7 Years of Experience

An experienced and highly motivated Freight Forwarder with 7+ years of experience in freight transportation, customs brokerage services, and certified logistics operations. An effective communicator with exceptional problem- solving skills and a proven record of success in delivering cost- effective and timely logistics solutions, both domestically and internationally. Possesses comprehensive knowledge of shipping regulations and documents as well as an in- depth understanding of all modes of freight transportation.

Core Skills:

  • Freight Transportation
  • Customs Brokerage Services
  • Logistics Operations
  • Shipping Regulations
  • Document Preparation
  • International Shipping
  • Freight Negotiations
  • Freight Cost Reduction
  • Bill of Lading Preparation
  • Risk Mitigation
  • Client Relations


  • Coordinating and managing shipments with carriers and customers
  • Preparing documents and invoices for shipments
  • Negotiating freight rates and arranging transportation services
  • Coordinating customs clearance and quarantine issues
  • Tracking and monitoring shipments in transit
  • Liaising between suppliers and customers
  • Ensuring compliance with all government regulations
  • Assisting with the resolution of shipment and delivery problems
  • Establishing and maintaining relationships with carriers, customers, and vendors
  • Developing cost reduction strategies for freight operations

7+ Years



Freight Forwarder Resume with 10 Years of Experience

Highly experienced freight forwarder with over a decade of experience in the logistics industry. Expertise in customer service, customs documentation, import/export logistics, and managing complex transportation for international shipments. Proven track record of reducing costs and improving operational efficiency by leveraging best- in- class logistics solutions. Skilled in identifying customer needs and implementing solutions that provide measurable results.

Core Skills:

  • Organizational skills
  • Logistics operations
  • Problem solving
  • Customer service
  • Data interpretation
  • Export/import regulations
  • Transportation management
  • International trade compliance


  • Coordinated with customers, suppliers and internal departments to ensure cargo shipments are delivered on time, in compliance with all company standards and regulations.
  • Assisted in the preparation of international shipping documents such as bills of lading, certificates of origin, and commercial invoices.
  • Provided support to customers throughout the freight forwarding process, managed inquiries and resolved issues efficiently.
  • Monitored global logistics operations and proactively identified supply chain solutions to improve delivery times, reduce costs and ensure customer satisfaction.
  • Developed and implemented strategies to ensure efficient flow of goods and compliance with all export laws and regulations.
  • Maintained company standards for accuracy and quality of services rendered.
  • Negotiated competitive rates with transportation providers, stevedoring companies and other external vendors.

10+ Years

Senior Manager


Freight Forwarder Resume with 15 Years of Experience

A highly- motivated and experienced Freight Forwarder with 15 years of experience in the logistics industry. Skilled in ensuring the safe and efficient transport of goods, I am adept at both international and domestic movement of goods. I have excellent problem- solving skills and am organized and detail- oriented. I have an in- depth knowledge of customs regulations and paperwork requirements to ensure compliance. I am proficient in managing projects, negotiating rates and building relationships with customers, vendors and partners.

Core Skills:

  • Strong time management and organizational skills
  • Knowledge of customs regulations and paperwork requirements
  • Excellent problem- solving and communication skills
  • Negotiation, sales and customer service experience
  • Proficient in freight forwarding software and warehouse management systems
  • Ability to work both independently and as part of a team


  • Processing orders and arranging freight transport with carriers
  • Executing freight service contracts and negotiating rates
  • Ensuring compliance with customs regulations, paperwork and shipping documents
  • Supervising shipments, handling claims and resolving customer service issues
  • Tracking and monitoring delivery of goods
  • Maintaining accurate records and verifying invoices
  • Coordinating with vendors, customers and partners to ensure efficient delivery of goods

15+ Years



In addition to this, be sure to check out our resume templates, resume formatscover letter examplesjob description, and career advice pages for more helpful tips and advice.

What should be included in a Freight Forwarder resume?

A freight forwarder is a professional who facilitates the shipment of goods from one place to another. A freight forwarder resume should include key qualifications that demonstrate a candidate’s experience and knowledge in the field. Here are some essential components to include:

  • Extensive knowledge of the freight forwarding industry, including international shipping regulations
  • Ability to evaluate freight rates and develop cost-effective solutions
  • Strong communication and problem-solving skills
  • Ability to work with multiple clients simultaneously
  • Proficient in Microsoft Office Suite and other software applications
  • Excellent organizational and time-management skills
  • Accurate data entry and record-keeping abilities
  • A valid driver’s license and commercial vehicle operator’s certificate (if applicable)
  • Familiarity with customs regulations and documentation requirements
  • A proven track record of successful shipping processes and customer satisfaction

What is a good summary for a Freight Forwarder resume?

A good summary for a Freight Forwarder resume should be a succinct overview of the candidate’s experience and qualifications. This type of resume should focus on the candidate’s skills in managing shipments and their ability to arrange freight transport. The summary should highlight any related experience, such as working in a shipping or transport company, and any relevant qualifications, such as specialized training in freight forwarding. Additionally, the summary should reference any relevant software or technology used in the job, such as freight tracking and management systems. Finally, the summary should describe the candidate’s ability to work efficiently and cost-effectively, citing any experience where the candidate was able to reduce costs or optimize processes.

What is a good objective for a Freight Forwarder resume?

A freight forwarder is responsible for arranging the safe, cost-effective, and timely transportation of goods. This includes working with carriers, clients, and vendors to determine the best route and method of transport, coordinating shipment arrangements, and ensuring the accuracy of shipments. When crafting a resume, it’s important to have a well-defined objective that will help you stand out to employers. Here are a few good objectives for a freight forwarder resume:

  • To utilize my expertise in freight forwarding, customer service, and problem-solving to ensure the efficient and cost-effective delivery of goods for my employer.
  • To leverage my experience in logistics and transportation to support the long-term growth of my employer.
  • To apply my experience in customer service and project management to ensure the successful and timely delivery of goods for my employer.
  • To apply my knowledge of international trade regulations and customs clearance to ensure compliance and secure the safe passage of goods.
  • To use my strong communication, organizational, and problem-solving skills to quickly resolve any issues related to shipment delays or other problems.
  • To collaborate effectively with team members and vendors to ensure the timely and cost-effective delivery of goods.

How do you list Freight Forwarder skills on a resume?

A freight forwarder is responsible for organizing large-scale cargo shipments for businesses and individuals. Freight forwarder skills are a valuable asset to any employer, so it is important to list them on a resume. Here is how to list freight forwarder skills on a resume:

  • List your organizational skills: As a freight forwarder, you need to be able to organize shipments efficiently and handle the paperwork associated with cargo shipments. Describe the organizational skills you possess, such as filing and records management, scheduling, and data entry.
  • Detail your communication skills: Freight forwarders need to be able to communicate effectively with customers, suppliers, and partners. Mention any languages you speak, as well as your ability to communicate with customers in a polite, professional manner.
  • Highlight your problem-solving skills: Freight forwarders need to be able to solve problems quickly and efficiently. Describe the problem-solving skills you have, such as analyzing situations, identifying solutions, and using critical thinking.
  • Describe your technical knowledge: Many freight forwarders have experience using computer programs and software, such as Microsoft Excel and accounting software. List any technical knowledge you have, such as proficiency in a variety of computer programs.
  • Explain your customer service experience: Freight forwarders often need to provide customer service in order to ensure customer satisfaction. Detail any customer service experience you have had, such as responding to customer inquiries and resolving customer problems.

By listing your freight forwarder skills on your resume, employers will be able to quickly identify the value you can bring to their organization. Be sure to highlight your organizational, communication, problem-solving, technical, and customer service skills. You will be sure to make a positive impression on potential employers.

What skills should I put on my resume for Freight Forwarder?

When applying for a freight forwarder role, it is important to ensure that your resume contains the necessary skills to make you a qualified candidate. These skills should reflect the abilities required to effectively coordinate shipments, and demonstrate your knowledge of the freight forwarding industry. Here are some important skills to consider including in your resume:

  • Financial acumen: Freight forwarders must have a strong understanding of financial concepts such as budgeting, cost analysis, and pricing negotiations.
  • Administrative proficiency: Ability to effectively manage paperwork and manage the administrative details of freight forwarding.
  • Knowledge of relevant regulations: Understanding of the regulations and standards that must be adhered to when shipping goods internationally.
  • Excellent communication skills: Ability to effectively communicate with clients and other stakeholders in order to coordinate shipments and express important information.
  • Problem-solving skills: Ability to troubleshoot and address any issues that may arise in the freight forwarding process.
  • IT proficiency: Knowledge of relevant software, databases, and other technology used in the freight forwarding process.
  • Multilingual capability: Ability to communicate in multiple languages as needed in order to meet the needs of international clients.
  • Interpersonal skills: Ability to build relationships and collaborate with other people, both internally and externally.
  • Attention to detail: Focus on accuracy and thoroughness when managing paperwork and other details of freight forwarding.

Key takeaways for an Freight Forwarder resume

When you are creating a resume for a freight forwarder role, there are certain skills and qualifications that you need to highlight to stand out from the crowd. To help you create a stand-out resume, here are some key takeaways for a freight forwarder resume:

  1. Knowledge about freight and logistics: Any successful freight forwarder needs to have a detailed understanding of the industry. Make sure you highlight any certifications or training you have had in the field, as well as relevant work experience.
  2. Experience in customer service: Freight forwarders are often in contact with customers, so be sure to include any experience you have in customer service. This could include experience in sales, customer service, or logistics.
  3. Knowledge of regulations and laws: There are many laws and regulations that affect the freight forwarding industry, so make sure you highlight any experience you have in understanding and navigating them.
  4. Communication and problem-solving abilities: Being able to communicate effectively and solve problems quickly is essential for a successful freight forwarder. Make sure you highlight any experience in these areas, as well as any other skills that may be beneficial.
  5. Relevant technological skills: In today’s freight forwarding industry, the ability to use and understand technology is essential. Be sure to highlight any experience you have with specific programs and databases.

Overall, the key takeaways for a freight forwarder resume are to highlight your knowledge of the industry, relevant customer service experience, understanding of regulations and laws, communication skills, and technological skills. By emphasizing these five elements, you will be sure to create a stand-out resume and increase your chances of landing the job.

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