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Cargo Agent Resume Examples

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Writing a resume for a cargo agent position can be a daunting task for many. A cargo agent is responsible for a variety of tasks such as arranging for the loading and unloading of cargo, coordinating with other agents and airlines, and ensuring the cargo is shipped safely. It is essential for a cargo agent to have a well-written resume that clearly outlines their experience and qualifications. This resume writing guide will provide tips and examples to help you create a strong and effective cargo agent resume that will get you noticed by potential employers.

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Cargo Agent Resume Examples

John Doe

Cargo Agent

123 Main Street | Anytown, USA 99999 | Phone: (123) 456-7890 | Email:

I am an experienced cargo agent with over seven years in the freight and logistics industry. I have worked in many different roles throughout my career, from entry- level positions to managerial roles. I have a strong understanding of the air cargo industry and its operations. I am proficient in the latest software and technologies used in cargo operations. I also have an excellent eye for detail and an ability to quickly identify errors and discrepancies in data. I am confident that I can provide an efficient and reliable service to any organization that I work with.

Core Skills:

  • In- depth knowledge of air cargo operations
  • Ability to prepare air waybills and other documents
  • Strong customer service experience
  • Experience in the use of modern cargo management software
  • Proficient in data entry and data analysis
  • Excellent organizational skills
  • Outstanding attention to detail

Professional Experience:
Cargo Agent, ABC Logistics, New York, NY

  • Responsible for accurately preparing air waybills and other related documents for cargo shipments
  • Processed shipments, performed data entry, and analyzed data for accuracy
  • Managed customer inquiries and provided customer service
  • Coordinated with other departments for any issues related to cargo shipments
  • Ensured compliance with all applicable laws and regulations

Cargo Agent Supervisor, XYZ Logistics, New York, NY

  • Supervised over 15 cargo agents, providing guidance, support, and training
  • Developed and implemented processes to ensure the accuracy and efficiency of cargo operations
  • Established customer satisfaction goals and monitored performance
  • Developed and maintained relationships with vendors and external service providers
  • Analyzed shipping trends and routes to identify cost- saving opportunities

Bachelor of Science in Logistics, New York University, New York, NY

  • Completed coursework in air cargo operations, freight

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Cargo Agent Resume with No Experience

Recent college graduate with excellent communication and organizational skills, experienced in researching and problem solving. Highly motivated to enter the freight logistics industry and provide exceptional customer service.


  • Excellent customer service
  • Organizational and research skills
  • Problem solving
  • Ability to work in a fast- paced environment


  • Assist customers with their cargo needs
  • Handle cargo paperwork accurately and efficiently
  • Process cargo orders and payments
  • Monitor cargo shipments and arrange delivery of cargo
  • Respond to customer inquiries and handle complaints
  • Maintain and update cargo records
  • Follow up with customers to ensure satisfaction

0 Years



Cargo Agent Resume with 2 Years of Experience

A dependable and hard- working Cargo Agent with two years of experience providing customer service to clients and handling shipping and receiving activities. Proven track record of accurately and efficiently preparing documents for shipping and receiving goods with a keen eye for detail. Adept at managing cargo shipments according to customer specifications and working with warehouse personnel to ensure timely delivery of goods. Excellent communication and problem- solving skills.

Core Skills:

  • Strong interpersonal and customer service skills
  • Excellent organizational and time management skills
  • Ability to accurately prepare documents for shipping and receiving
  • Proficient in the use of Microsoft Office Suite and other shipping software
  • Knowledge of freight forwarding and customs regulations
  • Ability to work in a fast- paced environment


  • Receive and inspect cargo shipments and verify against manifest
  • Prepare documents related to shipping and receiving activities
  • Perform quality assurance checks on outgoing shipments
  • Coordinate with warehouse personnel to ensure timely delivery of goods
  • Assist customers with inquiries and provide customer service
  • Track and trace cargo shipments and maintain records
  • Ensure compliance with shipping and customs regulations

2+ Years



Cargo Agent Resume with 5 Years of Experience

A highly competent, motivated, and organized Cargo Agent with 5 years of experience in the transportation industry. Possess outstanding customer service skills, knowledge of freight forwarding, and a results- oriented approach to problem- solving. Adept at tracking and managing cargo, coordinating shipping schedules, and providing detailed documentation for the delivery of cargo. Dedicated to delivering superior service, with a positive attitude and the ability to work efficiently in a fast- paced environment.

Core Skills:

  • Freight forwarding
  • Shipping scheduling
  • Cargo tracking
  • Cargo management
  • Customer service
  • Documentation
  • Attention to detail
  • Problem- solving
  • Time management
  • Organization


  • Tracking and managing cargo shipments
  • Coordinating shipping schedules
  • Interacting with customers to understand their needs and resolve problems
  • Creating and maintaining accurate records of shipments
  • Inspecting cargo for compliance with regulations and safety requirements
  • Providing detailed documentation for the delivery of cargo
  • Creating reports to monitor cargo movement
  • Liaising with carriers and other stakeholders to ensure on- time delivery
  • Investigating and resolving problems with shipments
  • Staying up- to- date with industry trends and regulations

5+ Years



Cargo Agent Resume with 7 Years of Experience

Highly organized and detail- oriented Cargo Agent with 7 years of experience in airport cargo operations. Experienced in managing and overseeing daily cargo operations, handling customs documentation, and organizing cargo shipments. Proven ability to resolve complex customer service issues and ensure customer satisfaction. Outstanding skills in customer service, problem- solving, communications, and organizational management.

Core Skills:

  • Cargo Operations Management
  • Customer Service
  • Problem- Solving
  • Communication
  • Organizational Management


  • Managed daily cargo operations, ensuring proper and timely delivery of shipments
  • Handled customs documentation and prepared necessary paperwork for cargo shipments
  • Maintained detailed records of cargo shipments, including weight and size
  • Resolved complex customer service issues and communicated with customers to ensure satisfaction
  • Coordinated with vendors and other departments to ensure proper handling of cargo shipments
  • Trained new Cargo Agents and reviewed existing policies and procedures
  • Developed and implemented new procedures and processes to improve efficiency and accuracy in cargo operations

7+ Years



Cargo Agent Resume with 10 Years of Experience

An experienced Cargo Agent with over 10 years of experience in the logistics industry. Possessing extensive knowledge of cargo handling, customer service and inventory management. Proven track record of effectively managing multiple tasks and customer relations. Exceptional organizational and problem- solving skills. Ability to work well under pressure and consistently meet tight deadlines.

Core Skills:

  • Strong knowledge of cargo handling and customer service
  • Proficient in inventory management and customer relations
  • Ability to multi- task and complete assignments on time
  • Excellent problem- solving, communication, and organizational skills
  • Proficient in Microsoft Office Suite applications


  • Receiving, loading and unloading of cargo
  • Checking cargo and ensuring it is appropriately stored
  • Ensuring all safety regulations are followed
  • Verifying the accuracy of cargo manifests
  • Managing customer relations and responding to inquiries
  • Preparing and maintaining records
  • Providing timely customer service and support
  • Conducting regular inventory checks and maintaining accurate records
  • Assisting in the preparation and maintenance of customer accounts

10+ Years

Senior Manager


Cargo Agent Resume with 15 Years of Experience

A motivated and energetic professional cargo agent with 15 years’ experience in the logistics industry. Skilled in cargo tracking, monitoring, and problem- solving. Experienced in preparing and filing documents, communicating with customers, and resolving issues. Well- versed in a variety of freight forwarding, scheduling and tracking systems, including GML and WMS. An organized and detail- oriented team player, with exceptional organizational skills, and the ability to work in a fast- paced environment.

Core Skills:

  • Cargo Tracking and Monitoring
  • Problem- solving
  • Document Preparation
  • Customer Service
  • Troubleshooting
  • Freight Forwarding
  • Scheduling and Tracking Systems
  • Organizational Skills
  • Time Management


  • Tracking, monitoring, and documenting all cargo movement on a daily basis.
  • Responding to customer inquiries and complaints.
  • Maintaining accurate records and logs of all shipments.
  • Preparing documents for customs clearance and ensuring accuracy.
  • Working with vendors and customers to ensure timely delivery of shipments.
  • Coordinating with airlines, customs, and other agencies to ensure cargo movement is on schedule.
  • Scheduling pick- ups and deliveries of cargo.
  • Monitoring and troubleshooting any potential delays or issues with cargo movement.
  • Investigating discrepancies and resolving any discrepancies in a timely manner.
  • Utilizing a variety of software systems to track and document cargo movement.
  • Ensuring compliance with all applicable laws and regulations related to cargo movement.

15+ Years



In addition to this, be sure to check out our resume templates, resume formatscover letter examplesjob description, and career advice pages for more helpful tips and advice.

What should be included in a Cargo Agent resume?

A cargo agent is responsible for handling freight shipments for commercial airlines, sea vessels and trucking companies. They need to be highly knowledgeable about shipping regulations, tariffs, customs and other related industry topics. When applying for a job as a cargo agent, it is important to have a resume that highlights your knowledge and experience in the field. Here are some key elements to include in a cargo agent resume:

  • Extensive knowledge of freight management and logistics
  • Familiarity with air and sea cargo regulations, tariffs and customs requirements
  • Ability to read and interpret documents such as shipping manifests and customs forms
  • Ability to use a variety of cargo management software systems
  • Excellent verbal and written communication skills
  • Highly organized and detail-oriented
  • Ability to multitask in a fast-paced environment
  • Ability to lift and carry heavy cargo items
  • Strong customer service skills
  • Ability to work independently and as part of a team

What is a good summary for a Cargo Agent resume?

A good summary for a Cargo Agent resume should highlight the candidate’s experience and expertise in the shipping industry. It should also include their knowledge of current cargo shipping regulations, their ability to use complex software programs for tracking, and their ability to effectively manage cargo agents and staff. In addition, the summary should mention any specialized skills, such as foreign language proficiency, that may be beneficial in the role. Finally, the summary should emphasize the candidate’s excellent customer service skills, and ability to ensure both compliance and customer satisfaction.

What is a good objective for a Cargo Agent resume?

bulletA cargo agent handles the shipping and receiving of goods for customers and is responsible for inspecting packages and verifying that they meet the customer’s requirements. They also coordinate the loading, unloading, and transport of goods within the company’s network. A successful cargo agent should have excellent organizational, communication, and problem-solving skills, as well as a good understanding of the shipping industry. When writing a resume for a cargo agent position, it is important to include a strong objective statement.

A good objective for a cargo agent resume should include:

  • A commitment to providing customers with exceptional service
  • Demonstrated knowledge of the shipping industry
  • Proven ability to accurately inspect and track shipments
  • Experience in safely loading and unloading cargo
  • Excellent communication and problem-solving skills
  • A dedication to following company policies and procedures

How do you list Cargo Agent skills on a resume?

When you’re applying for a job as a cargo agent, you want to make sure to highlight your skills and qualifications on your resume. A well-crafted resume allows potential employers to quickly assess your abilities and potential fit for the job.

To make sure employers understand the skills and qualifications you bring as a cargo agent to the job, list the following on your resume:

  • Knowledge of cargo handling, loading and unloading of goods
  • Ability to securely handle, process and organize sensitive cargo
  • Familiarity with air freight and sea freight operations
  • Expertise in cargo terminal operations and warehousing
  • Ability to coordinate cargo shipment and delivery
  • Proficiency in customs regulations and clearance procedures
  • Experience in shipping and routing
  • Expertise in using cargo management and tracking software
  • Strong problem-solving, communication and organizational skills

By including a comprehensive list of skills and qualifications on your resume, you will have the best chance of being considered for the job. Highlighting your cargo agent expertise is a surefire way to stand out from other applicants and give employers more insight into why you would be an ideal candidate for the job.

What skills should I put on my resume for Cargo Agent?

When applying for a role as a Cargo Agent, it is important to showcase the skills that employers will be looking for. To make sure your resume stands out from the rest, here are some essential skills you should include:

  • Adaptability: Cargo Agents must remain flexible and ready to work in different environments. You should be skilled at rapidly adapting to new situations and comfortable managing fast-paced work environments.
  • Communication: You should be able to clearly communicate with other employees, customers, and vendors alike. This includes written, verbal, and non-verbal communication skills in multiple languages.
  • Organization: Cargo Agents must be able to effectively prioritize tasks, maintain accuracy and be detail oriented. You should be able to manage multiple tasks at once in a busy work environment.
  • Logistics: A solid understanding of logistics and supply chain management is essential for a Cargo Agent. You should have experience with the transport of goods, inventory management, and tracking shipments.
  • Technology: You should have experience with computer systems, software, and databases. You should be comfortable with using the latest digital tools and technologies.
  • Problem Solving: As a Cargo Agent, you should be comfortable troubleshooting problems and identifying creative solutions. You must be able to remain calm and level-headed in challenging situations.

By highlighting these essential skills on your resume, you can showcase your value to potential employers and increase your chances of getting hired as a Cargo Agent.

Key takeaways for an Cargo Agent resume

A Cargo Agent is responsible for handling air cargo on behalf of airlines and other carriers. They are involved in tasks such as loading and unloading cargo, checking paperwork, and preparing cargo for shipment. Crafting a good resume is essential for getting a job as a Cargo Agent. Here are some key takeaways for making an effective Cargo Agent resume.

  1. Highlight your relevant experience. When writing a resume for a Cargo Agent position, it is important to emphasize any experience that you may have in the industry. This could include working in the cargo services department of an airline, working in a related customer service role, or handling cargo shipments in a warehouse setting.
  2. Showcase your communication skills. Cargo Agents must be able to communicate effectively with their colleagues, customers, and other stakeholders. Make sure to include any experience you may have in customer service or communication roles.
  3. Demonstrate your organizational skills. Cargo Agents must be able to keep track of shipments and make sure cargo is loaded and unloaded correctly. Make sure to highlight any experience you may have in organizing and tracking shipments, as well as any experience you may have using inventory management software.
  4. Include your safety training. Cargo Agents must be aware of safety protocols when handling cargo and loading and unloading aircraft. Make sure to include any training you may have in aviation safety or related topics.
  5. Show off your problem-solving skills. Cargo Agents must be able to troubleshoot potential issues with shipments and make sure problems are quickly resolved. Make sure to highlight any experience you may have in problem-solving in your resume.

By following these key takeaways, you can make sure your Cargo Agent resume stands out and helps you land your dream job.

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