Writing a resume for a law firm receptionist position is no small task. This is because a receptionist’s duties require a combination of interpersonal, organizational, and customer service skills, as well as a healthy dose of professionalism and discretion. Knowing how to effectively highlight your skills and experience in a resume can give you the competitive edge to get hired. In this blog post, we’ll provide a step-by-step guide to writing a law firm receptionist resume, along with examples and tips to help you make a great first impression.
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Law Firm Receptionist Resume Examples
John Doe
Law Firm Receptionist
123 Main Street | Anytown, USA 99999 | Phone: (123) 456-7890 | Email: john.doe@email.com
Highly organized and detail- oriented receptionist with 3 years of experience providing excellent customer service to clients and visitors in a law firm setting. Experienced in organizing and managing office paperwork, managing conference rooms and calendaring, and handling various administrative functions. Expert in Microsoft Office and other computer programs. Possess excellent interpersonal, organizational, and multitasking skills.
Core Skills:
- Excellent customer service skills
- Strong computer and software skills
- Strong organizational and multitasking skills
- Ability to handle confidential information
- Proficient in Microsoft Office programs
- Proficient in calendaring
Professional Experience:
Receptionist, Law Firm, City, ST
July 2017 – Present
- Answer incoming calls and address caller inquiries
- Greet and direct visitors to the appropriate office
- Manage office paperwork, including filing documents and archiving records
- Organize and maintain conference rooms
- Handle travel arrangements, including hotels, flights, and rental cars
- Schedule and manage event calendars
- Provide administrative support to office staff
- Create and maintain databases
Receptionist, Medical Office, City, ST
March 2015 – June 2017
- Received incoming calls and handled customer inquiries
- Greeted visitors and provided them with directions
- Scheduled appointments and maintained event calendars
- Managed and filed office paperwork
- Provided administrative support to office staff
- Created and maintained databases
Education:
Bachelor of Arts in Business Administration, University, City, ST, 2017
Law Firm Receptionist Resume with No Experience
A highly motivated and organized individual with a passion for customer service, seeking to obtain a position as a Receptionist at a law firm. Possesses excellent communication and multitasking abilities, as well as a strong work ethic and ability to work in a fast- paced environment.
Skills
- Proficient in customer service, telephone etiquette, and Microsoft Office Suite
- Strong verbal and written communication skills
- Detail- oriented and organized
- Able to manage multiple tasks simultaneously
- Able to work independently and as part of a team
Responsibilities
- Greeting clients and visitors in a professional and welcoming manner
- Answering and transferring incoming calls
- Scheduling and coordinating meetings and internal events
- Providing administrative support to staff members
- Maintaining orderly reception area and lobby
- Sorting and distributing incoming mail and packages
- Managing deliveries and any other tasks as assigned
Experience
0 Years
Level
Junior
Education
Bachelor’s
Law Firm Receptionist Resume with 2 Years of Experience
Dedicated and organized receptionist with 2 year of experience in a customer service capacity. Significant strengths in providing quality customer service and administrative support. Knowledgeable in efficient data entry and providing information to visitors and staff. Possess strong organizational and time management skills.
Core Skills:
- Exceptional customer service skills
- Multitasking ability
- Data entry proficiency
- Proficient in Microsoft Office Suite
- Excellent organizational skills
- Excellent written and verbal communication
- Strong attention to detail
Responsibilities:
- Greeting and registering visitors
- Answering and directing phone calls
- Accurate data entry in internal systems
- Handling customer inquiries and complaints
- Taking payments and issuing receipts
- Updating records and filing documents
- Providing administrative support to staff
- Ordering office supplies and managing inventory
Experience
2+ Years
Level
Junior
Education
Bachelor’s
Law Firm Receptionist Resume with 5 Years of Experience
A highly organized and competent receptionist with 5 years of experience managing front office operations. Proven ability to handle multiple tasks in a fast- paced work environment, including customer service, data entry, and administrative services. Possesses excellent communication and interpersonal skills allowing for successful interactions with a wide variety of customers, staff, and executive personnel.
Core Skills:
- Customer Service
- Administrative Services
- Data Entry
- Multitasking
- Written and Oral Communication
- Organizational Skills
- Meeting Scheduling and Coordination
Responsibilities:
- Greet and welcome customers, visitors, and other guests, in a courteous and professional manner.
- Answer and direct phone calls, emails, and other inquiries in a timely and professional manner.
- Manage customer inquiries and provide customer service.
- Data entry of customer orders, payments, and other transactions.
- Provide administrative support to staff and executive personnel.
- Maintain and manage office supplies, equipment, and other resources.
- Schedule, coordinate, and manage meetings, appointments, and other events.
- Assist in filing and other administrative tasks.
Experience
5+ Years
Level
Senior
Education
Bachelor’s
Law Firm Receptionist Resume with 7 Years of Experience
Organized, motivated and detail- oriented Receptionist with seven years of experience in a variety of settings. Possesses excellent customer service, communication and organizational skills. Proven ability to juggle multiple tasks while providing top- notch service to clients. Thorough knowledge of office procedures and excellent problem- solving skills.
Core Skills:
- Client Services
- Filing & Data Entry
- Phone & Email Correspondence
- Organizational Skills
- Scheduling & Time Management
- Knowledge of Microsoft Office
- Multi- tasking Capabilities
Responsibilities:
- Greeted clients and visitors and directed them to the appropriate personnel
- Typed correspondence and other documents
- Maintained reception area and front office
- Sorted, photocopied and filed documents
- Answered incoming calls and transferred them to the appropriate personnel
- Scheduled meetings and appointments
- Managed office supplies, equipment and other materials
- Entered data into computer systems
- Assisted with filing, faxing, copying and scanning documents
- Organized and maintained office filing systems
Experience
7+ Years
Level
Senior
Education
Bachelor’s
Law Firm Receptionist Resume with 10 Years of Experience
Dedicated receptionist with 10 years of experience providing excellent customer service in high- pressure corporate environments. Possesses excellent organizational and multitasking skills, enabling a seamless and efficient office environment. Familiar with modern office technology and knows how to best use administrative tools. An effective communicator and team player who is always willing to take on additional tasks.
Core Skills:
- Exceptional customer service
- Familiarity with modern office technology
- Proven multitasking abilities
- Solid organizational and time management skills
- Exceptional communication skills
- Efficient problem solving
- Highly organized and detail- oriented
- Computer literate
Responsibilities:
- Welcoming guests and clients
- Answering and forwarding phone calls
- Keeping accurate records of all calls and visitors
- Responsible for the daily flow of the office
- Preparing correspondence and documents
- Scheduling appointments and managing the calendar
- Assisting in the organization of meetings
- Coordinating with staff and other departments
- Maintaining the office cleanliness and tidiness
- Sorting and distributing mail
- Ordering stationary and office supplies
- Providing IT support and troubleshooting
- Data entry and filing paperwork
Experience
10+ Years
Level
Senior Manager
Education
Master’s
Law Firm Receptionist Resume with 15 Years of Experience
I am an experienced and adept receptionist, with 15 years of experience in customer service, data entry, and office management. I have a knack for providing helping services to both internal and external customers, with a track record of providing high levels of customer service satisfaction. I have excellent communication and organizational skills, and I am highly proficient with computer software and systems. Additionally, I am capable of multitasking and managing multiple duties simultaneously.
Core Skills:
- Exceptional customer service and communication skills
- Proficient in data entry and office management
- Highly organized with strong time management skills
- Ability to multitask and prioritize tasks
- Experienced in using computer software and systems
Responsibilities:
- Greeting guests, clients, and visitors in a professional and courteous manner
- Answering phones and routing calls to the appropriate department or individual
- Scheduling appointments and managing calendars
- Assisting with creating, formatting, and sending documents such as letters, memos, and reports
- Updating customer information in the database
- Preparing and organizing documents for meetings
- Processing mail and incoming packages
- Maintaining office supplies, ordering supplies when needed
- Providing general administrative and clerical support to the organization
Experience
15+ Years
Level
Director
Education
Master’s
In addition to this, be sure to check out our resume templates, resume formats, cover letter examples, job description, and career advice pages for more helpful tips and advice.
What should be included in a Law Firm Receptionist resume?
A law firm receptionist acts as the first point of contact for the firm, making a professional and powerful impression to all visitors and customers. Therefore, it’s important to have a strong resume that accurately reflects your experience and qualifications for the position. If you are applying for a law firm receptionist position, here are some key elements to include on your resume.
- Education: Highlight any formal education you have completed that is relevant to the position. This can include a degree in criminal justice, paralegal studies, or office management.
- Work Experience: List any prior positions you have held that demonstrate your skills as a law firm receptionist. Include job titles, employers, and dates of employment.
- Soft Skills: Include any soft skills that are applicable to the role, such as excellent customer service, communication, active listening, multitasking, and problem-solving.
- Professional Certifications: If you have obtained any certifications related to law, legal services, or office management, be sure to include those on your resume.
- Computer Skills: Many law firm receptionists are expected to have a basic knowledge of computers and certain programs, so list any relevant computer skills you have.
- Volunteer Work: If you have any volunteer experience in a legal setting, such as a local court or law office, include it on your resume.
By including these elements on your resume, you will be able to demonstrate your qualifications and make a powerful impression to potential employers. Good luck!
What is a good summary for a Law Firm Receptionist resume?
A Law Firm Receptionist resume should highlight a candidate’s ability to provide excellent customer service and support to legal staff, clients, and visitors. It should include qualifications like strong communication and organizational skills, a professional demeanor, and the ability to manage the front desk and provide administrative support. The resume should also detail knowledge of office procedures, an understanding of legal terminology, and experience with receptionist duties such as scheduling appointments, filing documents, answering phones, and managing correspondence. Furthermore, a Law Firm Receptionist should be able to effectively greet clients and handle any customer service inquiries with professionalism and courtesy.
What is a good objective for a Law Firm Receptionist resume?
When crafting a resume for a Law Firm Receptionist, it is important to have a clear objective that demonstrates your professional goals and qualifications. Your objective should be tailored to the specific position you are applying for and should provide potential employers with a quick snapshot of why you are the ideal candidate for the job.
A good objective for a Law Firm Receptionist resume should include:
- Experience and knowledge of legal terminology
- An ability to multitask and prioritize in a fast-paced environment
- Proven track record of providing excellent customer service and maintaining client relationships
- Excellent communication, organizational and problem-solving skills
- A commitment to providing a high level of professionalism and accuracy
- A desire to learn and stay up-to-date on all relevant legal regulations.
By emphasizing these qualities, you can ensure that your resume stands out and that you are the type of candidate that employers are looking for. With a well-crafted objective, you can showcase your qualifications and demonstrate that you are the perfect fit for the Law Firm Receptionist position.
How do you list Law Firm Receptionist skills on a resume?
As a law firm receptionist, you are a critical part of the organization responsible for providing exceptional customer service. To effectively showcase your skills on your resume, it’s important to list the relevant skills you possess. Here are a few key receptionist skills that are important for law firms:
- Professionalism: A key skill for a law firm receptionist is the ability to maintain a professional attitude, appearance, and demeanor. This means being able to interact with clients in a respectful and courteous manner, while ensuring their needs are addressed in a timely fashion.
- Communication: Being an effective communicator is essential for a law firm receptionist. You should be able to communicate clearly and concisely, both verbally and in written form. Additionally, you should be able to effectively listen to and understand the needs of clients and colleagues.
- Organization: In a law firm, it is important to be highly organized and able to multitask. As a receptionist, you should be able to manage multiple tasks and prioritize effectively. Additionally, you should have a good knowledge of office procedures.
- Problem-Solving: As a receptionist, you should have the ability to think critically and resolve issues with minimal assistance. This requires you to be able to stay focused and composed in challenging situations.
- Computer Literacy: It is important for law firm receptionists to be comfortable using computers. This includes having a basic understanding of software programs, such as Microsoft Office, as well as the ability to learn new programs quickly.
What skills should I put on my resume for Law Firm Receptionist?
When it comes to crafting your resume for a law firm receptionist position, you want to make sure you are highlighting all the right skills and qualifications to make yourself stand out. A law firm receptionist is the face of the firm, so the right candidate should possess strong customer service and organizational abilities. Here are the key skills to include on your resume if you are applying for a law firm receptionist position:
- Professional demeanor: As the face of the law firm, a receptionist must maintain a professional yet friendly attitude at all times. This often means being able to remain composed and polite in difficult situations.
- Administrative skills: Law firm receptionists must be capable of handling administrative tasks efficiently. This includes answering phones, scheduling appointments, taking messages, and greeting clients.
- Knowledge of office software: A law firm receptionist must be proficient in using office software such as Microsoft Office, Word, and Excel.
- Time management: Law firm receptionists must have excellent time management skills as they often juggle multiple tasks.
- Communication skills: Because a law firm receptionist is the first point of contact for clients, they must have strong communication and interpersonal skills. This includes being able to listen to clients and provide accurate and helpful information.
- Attention to detail: A law firm receptionist should possess strong attention to detail and be able to follow instructions accurately. They must be able to maintain records, files, and other information with precision and accuracy.
By including these key skills on your resume, you can show an employer that you possess the right qualifications to be an effective law firm receptionist.
Key takeaways for an Law Firm Receptionist resume
When constructing a resume for a law firm receptionist position, there are several key points to keep in mind. These points can help you create a resume that will stand out from the crowd and help you to land the job.
First, you should focus on showcasing your communication skills. A law firm receptionist is responsible for interacting with clients and attorneys, so you should emphasize your ability to communicate effectively and professionally.
It is also important to highlight any administrative or secretarial experience that you may have. Law firm receptionists often handle a variety of tasks, so you should emphasize the types of tasks that you are comfortable with.
You should also include any special skills or certifications you may have. Law firms often require specialized software knowledge, so any software training or experience that you have should be included on your resume.
Finally, make sure to include any customer service experience that you may have. Law firms handle a lot of clients, so it is important to demonstrate your ability to provide excellent customer service.
By following these key takeaways, you can create a resume for a law firm receptionist position that will help you land the job. By emphasizing your communication, administrative, and customer service skills, you can create a resume that will stand out from the crowd.
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