Writing a compelling resume for a Head Housekeeper position requires a lot of effort and understanding of the job requirements. The Head Housekeeper is ultimately responsible for managing the housekeeping staff and ensuring the cleanliness and maintenance of the facilities. In order to capture the attention of the hiring manager, the resume should demonstrate an individual’s experience in leading teams, delegating tasks, and managing facilities. Additionally, it should also highlight the candidate’s technical and operational knowledge of the housekeeping operations. To help, this guide provides helpful tips and examples on how to write a resume for a Head Housekeeper position.
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Head Housekeeper Resume Examples
John Doe
Head Housekeeper
123 Main Street | Anytown, USA 99999 | Phone: (123) 456-7890 | Email: john.doe@email.com
Results- driven and organized professional with more than 10 years of experience as a Head Housekeeper. Proven track record of managing housekeeping operations, leading teams, and providing excellent customer service. Adept at handling processes such as scheduling and assigning duties, ordering supplies, enforcing safety regulations, and conducting employee training sessions. Superior knowledge of cleaning techniques, chemicals, and disinfectants. Highly proficient in the use of MS Office Suite and hotel management systems.
Core Skills:
- Excellent customer service
- Strong organizational abilities
- Staff supervision and training
- Housekeeping scheduling
- MS Office Suite proficiency
- Hotel management system proficiency
- Cleaning techniques
- Chemicals and disinfectants
Professional Experience:
Head Housekeeper, May 2017 – Present
Marriott Hotels, Hudson Valley, NY
- Supervise and coordinate the activities of teams of housekeeping personnel to ensure hotel rooms and other areas meet hotel standards of cleanliness and attractiveness.
- Schedule and assign duties to staff, ensuring all tasks are completed in a timely manner.
- Maintain and review inventory of cleaning material and supplies, ordering additional supplies as necessary.
- Enforce safety regulations and ensure proper usage of cleaning materials and equipment.
- Conduct employee training sessions and evaluate performance of personnel.
- Conduct daily inspections of hotel rooms and other areas to ensure standards of cleanliness are met.
Education:
Bachelor of Science in Hospitality Management, 2017
New York University, New York, NY
Head Housekeeper Resume with No Experience
- Highly motivated and efficient individual with a passion for cleanliness and organization
- Excellent attention to detail with the ability to work independently and remain organized in a fast- paced environment
- Able to prioritize tasks, multitask, and ensure that deadlines are met
Skills
- Strong organizational skills
- Excellent communication skills
- Ability to work quickly and accurately
- Ability to follow directions
- Knowledge of basic cleaning tools and supplies
- Ability to lift and carry heavy items
- Ability to work independently and in a team
Responsibilities
- Ensure that all housekeeping areas are clean, sanitary, and well- maintained
- Train and supervise housekeeping staff
- Inspect rooms for cleanliness, maintenance, and safety
- Develop and enforce housekeeping rules and regulations
- Schedule staff work hours and assign duties
- Check rooms for damage, wear, and tear
- Maintain inventory of cleaning supplies and equipment
- Ensure safety regulations are followed
Experience
0 Years
Level
Junior
Education
Bachelor’s
Head Housekeeper Resume with 2 Years of Experience
Diligent and detail- oriented Head Housekeeper with over two years of experience in managing day- to- day operations of housekeeping services in a variety of hospitality settings. Skilled in working with a team to ensure that hotel and other hospitality spaces are consistently clean and well- maintained according to established standards. Experienced in creating and implementing housekeeping schedules, supervising a team of housekeepers and other staff, and responding to guest complaints or needs in a timely, professional manner.
Core Skills:
- Team Management
- Cleaning and Maintenance
- Scheduling
- Guest Relations
- Inventory Management
- Cost Control
- Safety Compliance
- Problem- Solving
- Time Management
Responsibilities:
- Develop and implement housekeeping schedules, ensuring that all guest rooms and public areas are cleaned and maintained in accordance with established standards.
- Train and manage a team of housekeepers, providing guidance and feedback to ensure high- quality service.
- Ensure that adequate cleaning supplies and tools are kept in stock and that all staff are using appropriate safety measures in line with company guidelines.
- Purchase, inventory, and control housekeeping supplies in order to reduce costs and ensure that the necessary materials are available.
- Maintain accurate records of guest requests and other important information to ensure that all requests are handled in a timely manner.
- Investigate and address any complaints or concerns raised by guests, ensuring that all issues are resolved in a professional and satisfactory manner.
Experience
2+ Years
Level
Junior
Education
Bachelor’s
Head Housekeeper Resume with 5 Years of Experience
Experienced Head Housekeeper with 5+ years of experience managing housekeeping staff and overseeing the daily operations of various hotel and hospitality facilities. A leader with excellent problem- solving and customer service skills, able to anticipate and address guest needs. Proven track record of maintaining a clean and safe environment for guests and staff.
Core Skills:
- Excellent organizational and time management skills
- Supervisory and leadership capabilities
- Strong customer service and communication skills
- Knowledge of industry standards, practices and regulations
- Proficiency in MS Office applications
- Ability to motivate and lead team members
- Ability to multitask and handle stressful situations
Responsibilities:
- Supervising and managing housekeeping staff and ensuring tasks are completed on time and up to standard
- Scheduling regular staff meetings and providing training to new staff
- Developing and implementing housekeeping policies and procedures
- Performing regular inspections to ensure high standards of cleanliness
- Maintaining inventory of cleaning supplies and equipment and ordering new materials when needed
- Responding to guest requests promptly and professionally
- Ensuring compliance with health and safety regulations and standards
Experience
5+ Years
Level
Senior
Education
Bachelor’s
Head Housekeeper Resume with 7 Years of Experience
A Head Housekeeper with 7 years of experience, seeking a position in a corporate organization. My extensive experience in housekeeping and hospitality management has enabled me to develop a keen eye for detail and excellent organizational skills. I have extensive knowledge of cleaning products and techniques, as well as a strong understanding of safety and health regulations. Additionally, I have a strong work ethic and a positive attitude towards learning new tasks. I am confident that I can bring a strong level of professionalism and efficiency to any team.
Core Skills:
- Extensive knowledge of hospitality operations
- Comprehensive Cleaning Products and Techniques
- Strong Understanding of Safety and Health Regulations
- Organizational and Time Management Skills
- Excellent Customer Service Skills
- Leadership and Teamwork
Responsibilities:
- Ensure high standards of cleanliness are met
- Organize staff and assign duties
- Manage and coordinate supplies, equipment, and services
- Develop and implement cleaning policies and procedures
- Train and supervise staff
- Monitor and evaluate staff performance
- Develop and implement safety and sanitation protocols
- Identify areas requiring improvement
- Ensure compliance with safety and sanitation regulations
- Ensure guest satisfaction
- Manage expenses and budgetary concerns
Experience
7+ Years
Level
Senior
Education
Bachelor’s
Head Housekeeper Resume with 10 Years of Experience
A dependable and experienced Head Housekeeper with 10 years of experience in providing housekeeping services. Proven track record of successfully leading teams to efficiently manage cleaning operations. Possess a comprehensive knowledge of cleaning protocols and procedures to ensure the highest standards of cleanliness. Proven ability to set goals and motivate teams to ensure the highest levels of customer service and satisfaction.
Core Skills:
- Staff management and Leadership
- Cleaning and sanitation Protocols
- Budget and Cost Control
- Quality Control and Standards
- Customer Service
- Safety and Compliance
Responsibilities:
- Supervise and lead daily housekeeping operations, including assigning tasks and responsibilities to staff
- Monitor and maintain housekeeping supplies, equipment and materials to ensure sufficient quantities
- Inspect and evaluate the cleanliness of all rooms, lobbies, guest areas and other areas to ensure the highest standards of cleanliness
- Ensure that all staff follows safety standards and protocols
- Develop and implement housekeeping policies and procedures
- Manage the budget, monitor cost and control expenses within budget
- Train and mentor staff on proper cleaning and safety protocols
- Ensure that all complaints and requests are addressed in a timely and professional manner
- Establish and maintain effective working relationships with all staff, guests and other departments.
Experience
10+ Years
Level
Senior Manager
Education
Master’s
Head Housekeeper Resume with 15 Years of Experience
I am a highly experienced Head Housekeeper with 15 years of professional experience in the hospitality industry. I specialize in maintaining clean and safe hotel environments while ensuring the highest standards of service are delivered to customers. I have a proven track record of execution, efficiency and accuracy in all areas of hotel housekeeping operations, including laundry management and staff supervision. My core skills include exceptional customer service, problem- solving, communication, and organizational skills. I have a thorough knowledge of health and safety regulations and have a passion for creating a comfortable, safe and welcoming atmosphere for guests in my hotels.
Core Skills:
- Exceptional customer service
- Problem- solving skills
- Communication skills
- Organizational skills
- Knowledge of health and safety regulations
- Ability to lead, motivate and manage staff
- Time management
- Attention to detail
- Multi- tasking
Responsibilities:
- Maintaining cleanliness and safety standards in hotel rooms, public areas and back- of- house areas.
- Supervising and coordinating the daily operations of the housekeeping staff.
- Training new staff and providing on- going training to existing staff.
- Managing the general upkeep of all hotel rooms, including bed linens, towel and cleaning supplies.
- Ensuring all areas are inspected and cleaned to a high standard.
- Monitoring hotel occupancy levels and adjusting housekeeping operations accordingly.
- Handling guest complaints and inquiries in an efficient and professional manner.
- Identifying and resolving any housekeeping- related issues.
- Preparing daily, weekly and monthly reports to track housekeeping performance.
- Maintaining accurate records of staff hours and duties.
Experience
15+ Years
Level
Director
Education
Master’s
In addition to this, be sure to check out our resume templates, resume formats, cover letter examples, job description, and career advice pages for more helpful tips and advice.
What should be included in a Head Housekeeper resume?
Having a strong resume is essential for any job, particularly when applying for a Head Housekeeper position. Showing off your experience and qualifications are important for this role, as you will be responsible for leading a team of housekeepers and ensuring top levels of cleanliness and tidiness throughout the property. The following are some key points to include on your Head Housekeeper resume:
- Professional summary: Summarize your experience and qualifications in a few sentences to give employers a quick overview of your background.
- Education: List any relevant education or certifications related to the hospitality industry.
- Experience: Include both the housekeeping and supervisory positions you have held, along with details such as the names of past employers and the length of time you were employed.
- Skills: Describe any skills you have related to the hospitality industry, such as knowledge of cleaning techniques and chemicals, and the ability to work as part of a team.
- Achievements: Highlight any awards or recognition you have received, such as employee of the month or awards for innovative cleaning techniques.
- Specialties: List any specialties you have in the housekeeping field, such as the ability to troubleshoot problems and find solutions.
- Leadership: Give examples of how you have led a team in the past, along with any results that you achieved.
These points should provide a comprehensive overview of your experience and qualifications for a Head Housekeeper position. Be sure to keep your resume up to date and adjust it to fit the specific position you are applying for.
What is a good summary for a Head Housekeeper resume?
A head housekeeper resume should provide a summary of your experience in housekeeping management, as well as your qualifications for the job. It should highlight your ability to manage staff and handle customer service, as well as your knowledge of cleaning protocols and industry standards. You should also detail your past experience leading a housekeeping staff and maintaining a high level of cleanliness in your previous job. Your resume should also describe your strong organizational skills, problem-solving capabilities, and your ability to work in a fast-paced environment. In addition, you should mention any additional certifications or training related to housekeeping that you have received. Finally, your resume should include any references who can recommend you for the job.
What is a good objective for a Head Housekeeper resume?
A well-constructed Head Housekeeper resume should highlight an individual’s supervisory skills, attention to detail and general problem solving ability. An effective Head Housekeeper resume objective should focus on those skills that are most relevant to this position.
Below are some ideas for a Head Housekeeper resume objective:
- To obtain a Head Housekeeper position utilizing my strong supervisory skills, attention to detail and problem solving abilities.
- To leverage my excellent customer service, communication, and time-management skills as a Head Housekeeper in order to ensure a pleasant and safe work environment.
- To lead a housekeeping staff in a highly efficient and effective manner as Head Housekeeper.
- To utilize my vast experience in hospitality and management to ensure the highest level of guest services as Head Housekeeper.
- Seeking a Head Housekeeper position where I can utilize my exceptional organizational skills and commitment to providing a comfortable and clean environment.
How do you list Head Housekeeper skills on a resume?
When crafting a resume for a Head Housekeeper position, it’s important to include a comprehensive list of your relevant skills and competencies. Your skills should be tailored to the specific job you are applying for, emphasizing your ability to oversee housekeeping staff and ensure that all areas of the property are clean, tidy and orderly.
Here are some key skills to include in your Head Housekeeper resume:
- Supervisory Skills: Demonstrate your ability to manage and provide guidance to housekeeping staff, ensuring that all tasks are completed in a timely, efficient and satisfactory manner.
- Cleaning Skills: Showcase your knowledge of sanitary and safety regulations, as well as your proficiency in using various cleaning products and equipment.
- Time Management: Highlight your capacity to prioritize tasks and delegate responsibilities to ensure that all areas are cleaned and maintained on schedule.
- Problem Solving: Showcase your ability to identify and troubleshoot issues in a timely manner, as well as your capacity to maintain a calm, professional demeanor under pressure.
- Organizational Skills: List your capacity to efficiently manage supplies and ensure that all areas of the property are stocked with the necessary cleaning products.
- Interpersonal Skills: Include your ability to communicate efficiently with staff and guests, as well as your capacity to provide customer service in a friendly and courteous manner.
By including these skills in your Head Housekeeper resume, you can effectively demonstrate your qualifications and highlight why you are the ideal candidate for the position.
What skills should I put on my resume for Head Housekeeper?
Most employers looking for a Head Housekeeper will require a variety of related skills and qualities. As a Head Housekeeper, you will be responsible for overseeing the day-to-day operations of a housekeeping department, so your resume should show that you have the necessary skills and experience to do the job.
When writing your resume for a Head Housekeeper position, there are certain skills that you should include to show that you are the right person for the job.
- Supervisory Experience: As Head Housekeeper you will be responsible for supervising housekeeping staff and ensuring that they are performing their duties correctly. You should include any relevant supervisory experience that you have on your resume, such as managing a team or leading a project.
- Leadership Skills: As Head Housekeeper you will need to be able to lead and motivate your team, setting an example for them to follow. You should include any leadership skills on your resume, such as problem solving, decision making, and communication.
- Organization and Planning: As Head Housekeeper you will need to be able to plan and organize daily operations, ensuring that tasks are completed efficiently and deadlines are met. You should include any relevant organizational and planning skills on your resume, such as budgeting, scheduling, and multitasking.
- Cleaning Knowledge: As Head Housekeeper you will be expected to have a good understanding of cleaning methods, products, and equipment. It is important that you are able to provide guidance and instruction to the team on the best cleaning techniques and practices.
- Customer Service: As Head Housekeeper you will need to be able to provide excellent customer service to guests and respond to their requests in a timely manner. You should include any relevant customer service experience on your resume, such as resolving customer complaints or providing information.
- Computer Skills: As Head Housekeeper you will need to be able to use computer software for tasks such as tracking inventory, ordering supplies
Key takeaways for an Head Housekeeper resume
As the Head Housekeeper, you are the one who sets the tone and establishes the standards for an organized and clean environment. To be successful in this role, you must be a leader in the housekeeping department and ensure that the highest level of cleanliness and hygiene is maintained in the home. In order to make sure that you stand out from the other applicants for the position, here are some key takeaways for your Head Housekeeper resume:
- Demonstrate knowledge of housekeeping principles and practices. On your resume, provide details about your experience in the housekeeping industry and any certifications or education you have in the field. Include any relevant information about your ability to lead a team, such as how you have supervised staff or created efficient cleaning procedures.
- Utilize strong organizational skills. As the Head Housekeeper, you will need to be able to organize and manage a team of housekeepers, as well as keep track of any inventory and prioritize tasks. Highlight your experience in organizing and scheduling staff, as well as your ability to quickly identify areas that need attention and delegate tasks accordingly.
- Showcase your communication skills. As the Head Housekeeper, you will need to be able to effectively communicate with staff and guests alike. Provide examples of how you have worked to ensure smooth operations of the housekeeping department and how you have effectively communicated with customers and staff to resolve any issues that arise.
- Prove your problem-solving skills. As the Head Housekeeper, you will need to be able to identify and solve any problems that arise quickly and efficiently. Include any examples of how you have successfully identified and resolved issues in the past to show that you have the skills needed to be successful in this role.
By showcasing your knowledge, organizational skills, communication ability and problem-solving skills on your resume, you can demonstrate that you have what it takes to be a successful Head Housekeeper
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