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Claims Examiner Resume Examples

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Are you a claims examiner looking for a new job? Writing a resume is a daunting task, but it can be made easier by following a few simple steps. Creating a resume for a claims examiner position requires an understanding of the job’s duties and the type of qualifications employers are looking for. In this guide, you’ll find tips and examples to help you create a winning resume for a claims examiner job.

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Claims Examiner Resume Examples

John Doe

Claims Examiner

123 Main Street | Anytown, USA 99999 | Phone: (123) 456-7890 | Email:

Highly experienced Claims Examiner with over 10 years of experience in the insurance and healthcare industry. Adept in claims processing, customer service, and research. Proven ability to manage and coordinate client claims to ensure that all deadlines are met. Committed to providing the highest quality service with a keen eye for detail and accuracy.

Core Skills:

  • Claims Processing
  • Customer Service
  • Research
  • Data Analysis
  • Time Management
  • Communication
  • Problem Solving
  • Attention to Detail

Professional Experience:

  • Claims Examiner, ABC Insurance Company, New York, NY (2010 – Present)
  • Responsible for processing and adjudicating claims for health insurance, disability, and life insurance
  • Responsible for accuracy and timeliness of processing claims
  • Analyze and evaluate data to identify discrepancies and inaccuracies
  • Manage and coordinate multiple claims simultaneously
  • Communicate with clients and providers regarding claims
  • Provide excellent customer service to ensure satisfaction

Bachelor of Science in Business Administration, ABC University, New York, NY, 2010

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Claims Examiner Resume with No Experience

Recent college graduate with strong communication and critical thinking skills, seeking an entry- level position as a Claims Examiner. Eager to apply knowledge and skills in the insurance industry to assess and process a variety of claims in a timely and accurate manner.


  • Strong communication skills
  • Attention to detail
  • Excellent customer service
  • Proficient in Microsoft Office
  • Familiarity with insurance claims processes
  • Critical thinking and problem solving
  • Ability to work independently and as part of a team


  • Evaluate insurance claims for accuracy and completeness
  • Inspect documents to ensure all information is complete
  • Verify eligibility for coverage and determine coverage limits
  • Review claims for appropriateness of payment
  • Analyze claims data and make decisions on claims
  • Provide feedback to claimants regarding the status of their claims
  • Maintain and update electronic databases
  • Ensure compliance with federal regulations and company policies

0 Years



Claims Examiner Resume with 2 Years of Experience

Highly motivated claims examiner with two years of experience assessing and processing insurance claims, determining coverage and payment amounts, and resolving customer disputes. Experienced in processing a high volume of claims in fast- paced environments. Dedicated to providing excellent customer service and protecting the interests of insurance companies.

Core Skills:

  • Excellent written and verbal communication
  • Attention to detail
  • Problem- solving and decision- making
  • Knowledge of insurance policies and procedures
  • Proficient in computer applications
  • Strong organizational skills


  • Receive and review medical, dental, and legal documents to assess the validity of claims
  • Determine and calculate coverage and payment amounts
  • Instruct customers on the process of filing claims
  • Investigate customer complaints and document findings
  • Maintain records of customer claims
  • Provide customer service support to resolve customer disputes
  • Keep up with changes in insurance policies and procedures

2+ Years



Claims Examiner Resume with 5 Years of Experience

Hardworking and experienced Claims Examiner with 5+ years of experience working in the insurance industry. Proven ability to administer insurance policies and manage claims efficiently and accurately. Solid understanding of the claims process and effective communication skills. Highly motivated and committed to providing the best customer experience.

Core Skills:

  • Knowledge of insurance policies and procedures
  • Experienced in conducting claims investigations
  • Excellent customer service and communication skills
  • Ability to effectively manage time and prioritize tasks
  • Analytical and problem- solving skills


  • Review insurance policies to determine coverage and process claims
  • Interview insureds, claimants and witnesses for relevant information
  • Evaluate and investigate claims to determine validity and payment
  • Review medical records and reports to support claims
  • Prepare claims documents and reports
  • Negotiate settlements with claimants
  • Process and approve settlements
  • Respond to customer inquiries and address concerns
  • Maintain up- to- date knowledge of claims procedures and regulations

5+ Years



Claims Examiner Resume with 7 Years of Experience

A Claims Examiner with 7 years of experience in the insurance industry. Skilled in assessing insurance claims, verifying claimants’ information, determining the eligibility of claims and providing excellent customer service. Adept at identifying fraudulent claims and ensuring the adherence to the organization’s guidelines and regulations. Demonstrated ability to collaborate effectively with members of the insurance team, customers and other key stakeholders.

Core Skills:

  • Claims assessment & verification
  • Fraudulent claims identification
  • Regulatory compliance
  • Policy interpretation & analysis
  • Excellent customer service
  • Negotiation & dispute resolution
  • Team collaboration


  • Analyzed and processed claims submitted by customers and ensured that all necessary documents were in order.
  • Verified information on customers’ applications to ensure accuracy and completeness.
  • Investigated and analyzed fraudulently submitted claims and took appropriate action.
  • Interacted with customers and other stakeholders for successful claim resolution.
  • Assisted customers in filing claims and provided them with information regarding filing procedures.
  • Assessed customer eligibility for claims and negotiated with customers for successful settlements.
  • Researched industry best practices and implemented them to improve processes and efficiency.
  • Assisted in developing and implementing policies and procedures to ensure regulatory compliance.

7+ Years



Claims Examiner Resume with 10 Years of Experience

A motivated and hardworking Claims Examiner with 10 years experience in the insurance industry, specializing in data entry and customer service. A proven track record of accuracy and efficiency, with expertise in policy and claims review, and the ability to quickly identify and resolve any discrepancies. Possesses excellent communication and interpersonal skills, and the capability to develop effective working relationships with policyholders, and other stakeholders.

Core Skills:

  • Claims Examination and Analysis
  • Data Entry
  • Customer Service
  • Policy Review
  • Discrepancy Resolution
  • Interpersonal Communication
  • Stakeholder Relations
  • Policyholder Relations
  • Documentation Accurary
  • Time Management


  • Accurately enter data into the Claims system
  • Provide excellent customer service to policyholders and other stakeholders
  • Review and inspect insurance policies, and claims documents
  • Identify any discrepancies in claims, and take appropriate action to resolve them
  • Liaise with policyholders and stakeholders to answer any questions or resolve any issues
  • Maintain accurate documentation of all insurance policies and claims
  • Maintain a high level of accuracy and efficiency in all tasks
  • Ensure all deadlines are met in a timely manner
  • Monitor claim status and payment to identify any delays or errors
  • Adhere to all company policies and procedures.

10+ Years

Senior Manager


Claims Examiner Resume with 15 Years of Experience

A highly experienced and motivated Claims Examiner with over 15 years of professional experience in the claims adjudication and administration field. Proven ability to assess and process claims in compliance with established procedures and regulations in a timely and accurate manner. Exceptional communication and customer service skills, excellent attention to detail and strong problem- solving skills.

Core Skills:

  • Claims Adjudication
  • Claims Administration
  • Regulatory Compliance
  • Customer Service
  • Data Entry
  • Problem Solving
  • Negotiation
  • Organizational Skills
  • Time Management


  • Received, evaluated, and processed insurance claims in accordance with company policies, procedures, and legal regulations.
  • Analyzed claims and made decisions regarding coverage, liability, and benefit amount.
  • Reviewed claims for accuracy and completeness and verified accuracy of information in the claims system.
  • Determined and paid claims according to established criteria.
  • Investigated, negotiated and resolved complex and sensitive claims problems.
  • Provided customer service to policyholders and claimants by answering questions and responding to inquiries.
  • Maintained and updated claims files and related records.
  • Conducted regular compliance checks to ensure adherence to guidelines.
  • Identified and referred suspicious claims to the appropriate department.
  • Researched discrepancies and investigated the causes and outcomes of denied claims.

15+ Years



In addition to this, be sure to check out our resume templates, resume formatscover letter examplesjob description, and career advice pages for more helpful tips and advice.

What should be included in a Claims Examiner resume?

A claims examiner is responsible for reviewing and adjusting insurance claims to ensure accuracy and compliance. As such, it’s important for claims examiners to have the right skills and qualifications in order to be successful in this position. The following are some of the key elements that should be included in a claims examiner resume:

  • Experience: Claims examiners should have experience working with insurance policies and procedures, as well as processing, reviewing, and adjusting claims.
  • Education: Candidates should have a bachelor’s degree in a related field such as insurance or finance.
  • Skills: Claims examiners should have strong analytical, problem-solving, and communication skills. Additionally, they should be familiar with computer systems and insurance policy regulations.
  • Knowledge: Claims examiners should be knowledgeable of industry-specific terminology and processes, as well as the terminology and processes related to insurance policy and claims adjustment.
  • Licenses: Depending on the state where the claims examiner is employed, they may need to have certain licenses or certifications in order to work in the insurance industry.
  • Professional affiliations: Claims examiners may benefit from being a part of professional organizations related to insurance, such as the American Insurance Association or the National Association of Insurance Commissioners.

By including these elements in a claims examiner resume, employers can get a better idea of the candidate’s qualifications and capabilities for the position.

What is a good summary for a Claims Examiner resume?

A Claims Examiner resume should be a concise summary of your professional qualifications, experience, and education. It should highlight your expertise in claims management, claims processing, customer service, and problem-solving. It should also showcase your ability to analyze data and develop claims processing protocols that are efficient and cost-effective. The resume should emphasize your knowledge of the insurance claims industry, including state and federal regulations, claims adjudication, and customer service. Additionally, the resume should demonstrate your excellent communication and organizational skills, which are essential for a Claims Examiner. Finally, the resume should demonstrate your commitment to accuracy and detail when researching and evaluating claims.

What is a good objective for a Claims Examiner resume?

A Claims Examiner resume should showcase your ability to accurately and effectively investigate, analyze and resolve insurance claims. To demonstrate your skill set, you should include an objective that is tailored to the position you’re applying for.

A good objective for a Claims Examiner resume should include:

  • Knowledge of claims processing procedures and regulations
  • Ability to review and evaluate claims for accuracy and completeness
  • Proficiency in the use of computer applications related to claims processing
  • Excellent written and verbal communication skills
  • Strong problem-solving and decision-making abilities
  • Ability to work in a fast-paced environment
  • Commitment to providing outstanding customer service

How do you list Claims Examiner skills on a resume?

When creating a resume for a Claims Examiner position, be sure to include the pertinent skills that the job requires. To do this, you can highlight a section of your resume to feature the key Claims Examiner skills employers are looking for. Below are some of the skills that should be included in this section:

  • Analytical Thinking: Claims Examiners process and analyze a variety of data, including medical records and insurance documents, to make decisions on claims.
  • Attention to Detail: Claims Examiners must thoroughly review claims documents, insurance policies, and medical records to ensure accuracy and compliance.
  • Interpersonal Communication: Claims Examiners must be able to communicate effectively with claimants, medical providers, and insurance companies in order to collect information and resolve disputes.
  • Time Management: Claims Examiners must be able to manage their time efficiently to meet tight deadlines.
  • Problem Solving: Claims Examiners must be able to identify and resolve a wide variety of claims issues.
  • Knowledge of Insurance Policy: Claims Examiners must demonstrate a thorough understanding of insurance policies, procedures, and regulations in order to make decisions on claims.
  • Decision Making: Claims Examiners must be able to make timely and accurate decisions on claims.

By including these skills on your resume, you can demonstrate to employers that you have the knowledge and experience required for a successful Claims Examiner position.

What skills should I put on my resume for Claims Examiner?

When writing a resume for a Claims Examiner position, there are certain skills and qualifications that should be included to demonstrate your ability to perform the job.

  • Comprehensive Knowledge of Insurance Principles and Practices: To be successful in a Claims Examiner role, you must have an extensive knowledge of insurance and claims processes, as well as an understanding of the legal requirements and regulations of the insurance industry.
  • Analytical and Problem-Solving Skills: Claims Examiners must be able to analyze claims, recognize potential problems, and develop effective solutions.
  • Excellent Communication Skills: Claims Examiners must be able to effectively communicate with clients, insurance providers, and other industry professionals.
  • Attention to Detail: Claims Examiners must be thorough and accurate when examining and evaluating claims.

-Organizational Skills: Claims Examiners must be able to prioritize tasks and manage their time efficiently.

  • Computer Skills: Claims Examiners must be proficient in using computers and software programs such as Microsoft Office and other specialized claim processing software.

By including these skills and qualifications on your resume, you will be well positioned to demonstrate your ability to succeed in a Claims Examiner role.

Key takeaways for an Claims Examiner resume

When writing a resume for a Claims Examiner position, there are some key takeaways to consider that will help you create a successful and impressive document.

First, it is essential to present a neat and organized layout with a professional format. The Claims Examiner is responsible for investigating and analyzing complex claims, so you want to get across a sense of competency and attention to detail.

Second, make sure to include your preferred job title at the top of the document in a prominent spot. This helps employers quickly understand the type of position you are applying for.

Third, highlight your skills and accomplishments from past claims examiner roles. These include the identification of suspicious claims, developing strategies for reducing fraud and abuse, and negotiating settlements.

Fourth, include relevant certifications and training. Claims Examiner certifications demonstrate that you have the knowledge and experience necessary for the role.

Finally, provide relevant metrics to quantify your achievements and successes. This can include the number of claims you have successfully processed, the amount of money saved from fraudulent claims, or the amount of time spent on each investigation.

By following these key takeaways, you can create a successful and professional resume that will help you stand out from the competition and catch the attention of potential employers.

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