If you’re applying for a hotel steward role, you need to make sure that you have a well-crafted resume to stand out from the competition. Writing an effective resume requires an understanding of the industry and the expectations of the hiring manager. This guide will provide you with essential tips to help you write a standout hotel steward resume. You’ll also find two examples of hotel steward resumes to help you get inspired and create your own resume. With the right strategies, you can be sure you’re making the best impression on potential employers.
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Hotel Steward Resume Examples
John Doe
Hotel Steward
123 Main Street | Anytown, USA 99999 | Phone: (123) 456-7890 | Email: john.doe@email.com
An experienced and highly motivated hotel steward with five years of experience in providing exemplary hospitality services to guests. Possessing a deep understanding of how to maintain high standards of service quality in the hospitality industry. Assertive and self- assured, with excellent problem- solving skills, the ability to work under pressure and a commitment to customer service excellence.
Core Skills:
- Exceptional customer service skills
- Excellent communication skills, both written and verbal
- High- quality standards and attention to detail
- Team leader and capable of working independently
- Conflict resolution
- Knowledgeable of food and beverage handling
- Proficient in computer applications
- Ability to multitask and prioritize
- Flexibility to work all shifts
Professional Experience:
Hotel Steward, XYZ Hotel – 2017 to Present
- Ensure that all public areas are kept clean and tidy
- Clean guest rooms and bathrooms, change bed linens, and dust and vacuum furniture
- Ensure that all guest requests are completed in a timely manner
- Assist guests with requests such as extra pillows, blankets, and towels
- Follow hotel guidelines for safety and security procedures
- Handle guest complaints in a professional and timely manner
- Maintain the inventory of supplies and equipment
- Assist in food and beverage service as needed
Hotel Steward, ABC Hotel – 2016 to 2017
- Ensured that all public areas were kept clean, orderly and welcoming
- Cleaned guest rooms, changed linens and dusted furniture
- Assisted guests with requests and inquiries
- Followed hotel safety and security procedures
- Maintained inventory of supplies and equipment
- Served food and beverage to guests as needed
Education:
High School Diploma – ABC High School
Hotel Steward Resume with No Experience
- Self- driven and highly motivated individual with a passion for providing excellent customer service and hospitality.
- Strong interpersonal and communication skills, with an ability to work well in a team- based environment.
- Highly organized and detail- oriented with a dedication to meeting deadlines and achieving goals.
SKILLS
- Excellent communication and customer service skills
- Ability to multi- task and prioritize
- Strong problem- solving and decision- making skills
- Knowledge of hotel policies and procedures
- Working knowledge of the hospitality industry
- Proficient in Microsoft Office Suite
Responsibilities
- Greet and welcome guests upon arrival and assign rooms.
- Assist guests with inquiries in a polite and professional manner.
- Provide information about the hotel, local area, and other services.
- Handle any guest complaints, requests or concerns in a timely manner.
- Ensure compliance with hotel policies and procedures.
- Maintain cleanliness of the hotel lobby and other public areas.
- Perform basic administrative and clerical duties, as needed.
- Maintain security of the hotel and ensure guest safety.
- Process room reservations and cancellations.
- Ensure all paperwork is accurately completed and filed.
Experience
0 Years
Level
Junior
Education
Bachelor’s
Hotel Steward Resume with 2 Years of Experience
A highly organized and proactive hotel steward with 2 years of experience working in the hospitality industry. Adept at providing exceptional customer service, maintaining order and cleanliness in the back and front of the house, and helping to keep operations running smoothly. With a passion for excellence, a commitment to customer satisfaction, and exemplary working knowledge of hotel protocols and procedures.
Core Skills:
- Excellent customer service
- Strong communication and interpersonal skills
- Ability to work effectively in a team environment
- Ability to work independently with minimal supervision
- Proficient in the use of various cleaning and maintenance equipment
- Ability to multitask and prioritize responsibilities
Responsibilities:
- Ensure the cleanliness of the back and front of the house
- Restock and replenish linens and supplies in guest rooms
- Maintain organization and cleanliness of storage areas
- Provide exceptional customer service to guests
- Assist in ensuring that all safety and sanitation protocols are followed
- Conduct weekly deep cleaning of designated areas of the hotel
- Ensure that all hotel policies and procedures are followed
- Assist with luggage handling and room service delivery
Experience
2+ Years
Level
Junior
Education
Bachelor’s
Hotel Steward Resume with 5 Years of Experience
Experienced and highly- motivated Hotel Steward with 5 years of experience providing excellent service to guests in a fast- paced and demanding environment. Skilled in general cleaning and maintenance tasks, stocking supplies, organizing linens and providing excellent customer service to guests. Excellent attention to detail and dedication to the mission of providing exceptional guest experience.
Core Skills:
- Excellent customer service skills
- Knowledge of hotel property maintenance and cleaning techniques
- Organizational and housekeeping skills
- Good communication and interpersonal skills
- Ability to work independently and as part of a team
- Ability to multi- task
Responsibilities:
- Greet and interact with guests in a friendly and professional manner
- Clean and stock rooms, bathrooms and common areas
- Ensure cleanliness of lobby, meeting rooms and other public areas
- Organize and maintain cleanliness of laundry and linen closets and other storage areas
- Respond to guest requests and inquiries in a timely manner
- Assist in ordering and maintaining supplies
- Ensure safety and security of all guests and staff
- Perform additional duties and tasks as required
- Follow all safety and health regulations and procedures
Experience
5+ Years
Level
Senior
Education
Bachelor’s
Hotel Steward Resume with 7 Years of Experience
Highly organized, hardworking, and detail- oriented Hotel Steward with 7 years of experience in the hospitality industry. Possesses exceptional customer service skills, an eye for detail, and an unwavering commitment to providing outstanding service to all guests. Committed to maintaining high standards of cleanliness, safety, and hygiene and ensuring that all guests have a pleasant and enjoyable stay.
Core Skills:
- Guest Services
- Cleaning and Maintenance
- Inventory Management
- Team Collaboration
- Time Management
- Problem Solving
- Safety and Hygiene
Responsibilities:
- Greets guests upon arrival, answers their questions, and provides assistance in settling in
- Manages guest requests and concerns in a timely and efficient manner
- Ensures that all areas of the hotel are kept clean and tidy at all times
- Conducts periodic inspections of all guest rooms and public areas to ensure they are up to the hotel standards
- Oversees the inventory and restocking of all supplies and materials
- Performs daily cleaning and maintenance tasks to maintain the hotel’s cleanliness and safety
- Assists with setting up conference and meeting rooms as required
- Assists with the setup and maintenance of equipment in the hotel
- Works collaboratively with other team members to ensure the smooth running of the hotel
Experience
7+ Years
Level
Senior
Education
Bachelor’s
Hotel Steward Resume with 10 Years of Experience
Highly organized and reliable Hotel Steward with 10 years of extensive experience in hospitality. Proven ability to provide guests with exceptional service and maintain clean and organized work areas. Demonstrated success in building strong relationships with clients and staff. Possessing strong problem- solving and multitasking skills, as well as a dedication to customer satisfaction.
Core Skills:
- Food and Beverage Preparation
- Hotel Management
- Time Management
- Guest Relations
- Safety and Sanitation
- Cleaning and Maintenance
- Inventory Management
- Interpersonal Communication
Responsibilities:
- Ensure quality of service and customer satisfaction
- Greet and assist guests and answer their questions
- Manage hotel resources, such as linens, towels, and supplies
- Set up tables for meals and beverages
- Clean and sanitize glasses, dishes, and utensils
- Monitor inventory of food, beverages, and supplies
- Receive and store deliveries
- Ensure safety and security protocols are followed
Experience
10+ Years
Level
Senior Manager
Education
Master’s
Hotel Steward Resume with 15 Years of Experience
Highly experienced and detail- oriented hotel steward with 15 years of industry experience. Proven track record of providing excellent service to guests through the provision of housekeeping services and maintenance of high standards of hygiene and cleanliness. Knowledgeable in the use of cleaning chemicals and equipment, as well as in the safe and efficient handling of hazardous waste. Possesses excellent physical stamina and the ability to work long hours.
Core Skills:
- Superior customer service skills
- Excellent physical stamina
- Knowledgeable in the use of cleaning chemicals and equipment
- Efficient problem- solving skills
- Ability to work independently and as part of a team
- Ability to handle hazardous waste safely
- Knowledge of safety and health regulations
- Attention to detail
Responsibilities:
- Provide excellent service to guests by providing housekeeping services
- Ensure high standards of hygiene and cleanliness in hotel premises
- Clean guest rooms, bathrooms and other areas of the hotel
- Clean and maintain carpets and furniture
- Dust and polish furniture and fixtures
- Replace used linens and towels
- Empty and clean wastebaskets
- Maintain stocks of supplies
- Dispose of hazardous waste in a safe and efficient manner
- Ensure safety and health regulations are followed
- Report any maintenance issues or damages to the supervisor
Experience
15+ Years
Level
Director
Education
Master’s
In addition to this, be sure to check out our resume templates, resume formats, cover letter examples, job description, and career advice pages for more helpful tips and advice.
What should be included in a Hotel Steward resume?
A hotel steward is an important part of any hospitality team and should be experienced in customer service and knowledgeable on the duties of a hotel steward. When creating a resume for a hotel steward position, it is important to include the right information to ensure that you stand out from other applicants.
Below is a list of the most important information to include in a hotel steward resume:
- Professional Summary: Provide a brief summary of your professional background, including your key areas of expertise and any related certifications.
- Customer Service Experience: Detail any past customer service experience, including any roles you may have held in a hotel or restaurant.
- Food Service Experience: Describe any experience you have in food preparation, serving and cleaning.
- Cleaning and Maintenance Experience: Provide details on any past cleaning and maintenance experience, including any relevant certifications.
- Organization Skills: Detail your ability to keep organized and effective in a busy environment.
- Time Management: Showcase your ability to complete tasks in a timely manner and maintain a consistent schedule.
- Teamwork: Highlight your ability to work well with others and work together as a team.
- Reliability: Demonstrate your reliability and dependability with past employers or in school.
- Communication: Showcase your communication skills, both in person and over the phone.
- Interpersonal Skills: Showcase your interpersonal skills and ability to build relationships with customers and guests.
What is a good summary for a Hotel Steward resume?
A Hotel Steward resume should include a summary that reflects the applicant’s experience in the hospitality industry, as well as their strong customer service and organizational skills. The summary should also emphasize the applicant’s attention to detail, ability to work in a fast-paced environment, and knowledge of hotel procedures and guidelines. Additionally, the summary should highlight any specialized training or certifications the applicant holds in areas such as wine and food service. The summary should finish by showcasing the candidate’s enthusiasm for the hospitality industry and commitment to excellence in customer service.
What is a good objective for a Hotel Steward resume?
When it comes to writing a resume, there are many things to consider. One of the most important elements of a resume is the objective statement. As a hotel steward, it’s important to craft an objective statement that will get you noticed and make a good impression.
A good objective statement for a hotel steward resume should be clear and concise, and emphasize the skills and experiences that you can bring to the position. Here are some tips for writing a great objective statement for a hotel steward resume:
- Highlight your attention to detail: As a hotel steward, you must possess a keen eye for detail. Make sure to emphasize your ability to provide quality services and attention to detail.
- Stress your customer service experience: As a hotel steward, you’ll need to show that you have experience dealing with customers in a friendly and professional manner. Make sure to mention your customer service experience in your objective statement.
- Show off your multitasking abilities: Hotel stewards need to be able to multitask and juggle a variety of tasks at once. Emphasize your multitasking abilities in your objective statement to show potential employers that you’re up for the challenge.
- Mention any relevant certifications or training: If you have any certifications or training related to hotel stewardship, make sure to mention it in your objective statement. This will show employers that you’re knowledgeable and experienced in your field.
By following these tips, you can create an effective and impressive objective statement for a hotel steward resume. With a great objective statement, you’ll be sure to make a strong impression on potential employers.
How do you list Hotel Steward skills on a resume?
When creating the resume of a Hotel Steward, it is important to highlight the skills and qualifications necessary to excel in the position. The following are some key skills and qualifications to list:
- Knowledge of Hotel Security Protocols: Hotel Stewards are expected to be aware of and adhere to the current security protocols in place for the hotel. This includes being able to identify potential security risks and taking the necessary steps to resolve them.
- Interpersonal Skills: The ability to communicate and interact with guests in a courteous and professional manner is essential. Hotel Stewards should have the ability to provide quick and accurate customer service, as well as resolve disputes between guests.
- Organization: Hotel Stewards are expected to be able to manage their time efficiently and complete tasks in a timely manner. This includes being able to prioritize tasks, manage workloads, complete tasks accurately, and make decisions quickly.
- Cleaning and Maintenance: Hotel Stewards are expected to maintain the hotel’s cleanliness and safety standards. This includes being able to identify broken or outdated equipment, troubleshoot minor problems, and maintain the overall appearance and upkeep of the property.
- Attention to Detail: Hotel Stewards need to pay attention to detail when dealing with guests, checking in and out of the hotel, and managing the overall operations of the hotel. This includes being able to identify any discrepancies and making sure that all paperwork is completed correctly.
By including these key skills and qualifications on a resume, Hotel Stewards will be able to demonstrate their ability to fulfill the expectations of the position.
What skills should I put on my resume for Hotel Steward?
If you’re applying for a job as a Hotel Steward, your resume should clearly demonstrate your ability to provide exceptional customer service and maintain a clean, organized, and comfortable environment for guests. Here are some skills to consider including on your resume:
- Excellent Communication Skills: Hotel stewards should be able to interact effectively with guests and other hotel staff.
- Organizational Skills: Being able to keep track of inventory levels, cleanliness of the hotel, and guest preferences is key for hotel stewards.Attention to Detail: The hotel’s reputation depends on the stewards’ attention to detail.
- Multitasking Ability: Hotel stewards need to be able to juggle multiple tasks at once, such as cleaning and restocking rooms, responding to guest inquiries, and attending to other duties.
- Customer Service: Hotel stewards should be friendly and professional when interacting with guests.
- Flexibility: A hotel steward should be prepared to work different shifts and respond to guest requests quickly and efficiently.
- Computer Skills: Basic computer skills are often required to use hotel software and other systems.
By including these skills on your resume, you’ll be showcasing your qualifications as a hotel steward and demonstrating to potential employers that you have the necessary skills to succeed.
Key takeaways for an Hotel Steward resume
If you’re looking for a job as a Hotel Steward, your resume needs to make an impact. Here are some key takeaways for creating an effective hotel steward resume:
- Highlight your experience and skills. A hotel steward’s job requires a strong working knowledge of hospitality services, so make sure you prominently feature your relevant experience and skills in your resume. Include details about your experience in food service and customer service, as well as any other industry-related knowledge or credentials.
- Demonstrate your attention to detail. Every detail is important in a hotel environment, and employers will be looking for someone who can pay close attention to the details. Showcase your organizational abilities on your resume by citing specific tasks you’ve successfully completed or describing the level of detail you’ve paid to any projects.
- Show that you’re a team player. Hotels are busy places and require constant collaboration between staff. On your resume, show that you understand the importance of teamwork and have experience working in a team environment.
- Make sure it’s error-free. Your resume should be free of any typos or grammatical errors. Employers will be looking for someone with excellent attention to detail, and a sloppy resume won’t make a good impression.
By following these tips, you’ll be well on your way to creating a winning hotel steward resume. Good luck!
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