Are you looking to become a head server? Writing your resume for the position is a critical part of the job search process and can be a daunting task. Knowing what to include and how to format your resume can be difficult. To make it easier, this guide will provide you with guidance on writing a head server resume, as well as provide you with some examples to get you started.
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Head Server Resume Examples
John Doe
Head Server
123 Main Street | Anytown, USA 99999 | Phone: (123) 456-7890 | Email: john.doe@email.com
I am a Head Server with 8+ years of experience in the hospitality industry. My expertise lies in providing outstanding customer service, creating and following service protocols, and supervising multiple teams. I possess excellent interpersonal skills, problem- solving abilities, and a deep understanding of how to manage and train staff members. I am committed to providing the highest level of service and creating a pleasant atmosphere that guests will enjoy.
Core Skills:
- Outstanding customer service
- Exceptional training and management of employees
- Excellent interpersonal skills
- Ability to create and follow service protocols
- Problem solving and multitasking
- Knowledge of restaurant operations
- Time management and organization
Professional Experience:
Head Server, ABC Restaurant, San Jose, CA
- Supervised and trained servers and other staff members
- Scheduled staff shifts and managed payroll
- Monitored staff performance and implemented corrective actions when needed
- Maintained cleanliness of the restaurant and ensured high levels of customer satisfaction
- Assisted in the daily operations of the restaurant and handled customer inquiries
- Prepared and served drinks and food orders to customers
Server, XYZ Restaurant, San Francisco, CA
- Provided exceptional customer service and achieved high levels of customer satisfaction
- Offered menu suggestions, provided detailed information about each dish and ensured efficient tableside service
- Checked customer orders for accuracy and served food and drinks promptly
- Managed multiple tables and handled payment transactions
- Responded to customer complaints and resolved issues in a timely manner
Education:
Bachelor of Science in Hospitality Management, San Jose State University, CA
Head Server Resume with No Experience
Seeking a position as Head Server that will allow me to utilize my exemplary organization and communication skills to create an exceptional customer experience.
Recent graduate with no Head Server experience looking to develop a career in hospitality and customer service. Possesses excellent communication and leadership skills, as well as a positive attitude and a passion for customer service. Possesses excellent organizational skills and a strong ability to multi- task.
Skills
- Exceptional organizational abilities
- Excellent customer service skills
- Strong communication and leadership abilities
- Ability to multi- task and work under pressure
- Strong work ethic
- Highly motivated
- Ability to stay calm and maintain composure in high- pressure situations
Responsibilities
- Manage a large team of servers
- Ensure all servers are providing excellent customer service
- Ensure that the dining room is always clean, organized, and well- maintained
- Assist in training and development of new servers
- Develop and implement new customer service policies
- Manage customer complaints and handle difficult customer service scenarios
- Ensure that all customer orders are accurate and timely
- Track server performance and provide feedback as needed
- Collaborate with other departments to ensure customer satisfaction
Experience
0 Years
Level
Junior
Education
Bachelor’s
Head Server Resume with 2 Years of Experience
I am a Head Server with 2 years of experience in the hospitality industry. I am an effective leader, with strong communication and organizational skills. I have a proven track record of providing excellent customer service, ensuring a positive and memorable dining experience for guests. In addition, I possess the ability to manage multiple tasks in a fast- paced environment, while leading a team of servers to ensure smooth operations.
Core Skills:
- Exceptional customer service and communication skills
- Ability to lead and motivate a team
- Proven record of providing excellent dining experiences
- Effective problem- solving and organizational skills
- Ability to work collaboratively in a fast- paced environment
Responsibilities:
- Supervising and training servers to ensure smooth operations
- Ensuring compliance with health and safety regulations
- Maintaining a clean and organized dining area
- Managing and resolving customer complaints in a professional manner
- Scheduling, assigning, and evaluating the performance of servers
- Coordinating and delegating tasks to ensure the efficient flow of operations
- Setting an example of professional conduct and etiquette for team members
Experience
2+ Years
Level
Junior
Education
Bachelor’s
Head Server Resume with 5 Years of Experience
A highly motivated and experienced Head Server with over 5 years of experience in the hospitality industry. Possesses exemplary customer service, problem- solving, and communication skills. Demonstrated ability to handle customer complaints in a professional and effective manner; able to multi- task in high- pressure situations and maintain a positive attitude. Highly capable of smoothly managing staff, taking orders, and working with a team to ensure an exceptional dining experience for all guests.
Core Skills:
- Customer Service
- Staff Management
- Organizational Skills
- Strong Communication
- Problem- Solving
Responsibilities:
- Provide expert customer service by promptly attending to patrons needs
- Train and manage wait staff to ensure superior service
- Ensure quality of service by following restaurant policies and procedures
- Lead and direct wait staff in side work and resetting of tables
- Perform opening and closing duties for restaurant
- Assist with kitchen and bar operations as needed
- Assist in creating menus and special offerings
- Process payments and provide change and receipts to customers
- Maintain cleanliness and sanitation of restaurant dining area
- Ensure that all orders are taken and served promptly and accurately
Experience
5+ Years
Level
Senior
Education
Bachelor’s
Head Server Resume with 7 Years of Experience
I am a Head Server with 7 years of experience providing exceptional service to customers in upscale, high- end restaurants. I have a strong background in customer satisfaction and hospitality, with an impressive track record of success as a team leader. I am confident in my ability to build relationships with customers, create an inviting dining atmosphere, and train staff to ensure a positive customer experience. My enthusiasm for the hospitality industry is coupled with my knowledge and understanding of food safety and sanitation, as well as financial and business management.
Core Skills:
- Customer Service
- Team Leadership
- Financial Management
- Food Safety and Sanitation
- Training and Development
- Problem- Solving
- Attention to Detail
Responsibilities:
- Coordinate and manage staff to ensure top level service to customers
- Monitor and order food, beverage, and supplies to maintain optimal inventory
- Train, coach, and oversee staff to ensure adherence to company policies and procedures
- Handle customer complaints and ensure satisfaction
- Monitor financial activities such as sales, receipts, and accounts payable
- Develop and implement marketing strategies to increase business
- Oversee compliance with health department regulations and standards
Experience
7+ Years
Level
Senior
Education
Bachelor’s
Head Server Resume with 10 Years of Experience
Highly experienced Senior Server with over 10 years of experience in administration, engineering and project management. Proven ability to design, configure, manage and support enterprise- level networks and systems. Proven track record of successful troubleshooting, issue resolution and customer service. Extensive technical knowledge in multiple platforms, architectures, and protocols.
Core Skills:
- Windows Server, Exchange, and Active Directory Administration
- LAN/WAN network engineering, configuration and management
- Storage and Virtualization Management (e.g. VMWare)
- Citrix System and Application deployment
- Security and Risk Management
- Advanced Troubleshooting and Problem- Solving
- Leadership and Project Management
- Excellent documentation, customer service, and communication
Responsibilities:
- Installing and configuring Windows Server 2008 / 2012 / 2016, Exchange and Active Directory
- Setup, maintenance and monitoring of LAN/WAN networks, firewalls and other network devices
- Administration and management of storage solutions and virtualization platforms
- Deployment and maintenance of Citrix System and Application
- Manage risks and threats to the system, establish and maintain security policies
- Leadership, organization, and execution of IT projects and initiatives
- Providing excellent customer service and technical support
- Work closely with third party providers to resolve technical and customer service issues
- Maintain detailed technical documentation, procedures and processes
Experience
10+ Years
Level
Senior Manager
Education
Master’s
Head Server Resume with 15 Years of Experience
Highly experienced Head Server with over 15 years of experience in the hospitality industry in a variety of restaurants, hotels and bars. Possesses strong customer service and organizational skills, as well as expertise in menu knowledge and best practices. Excels in training and mentoring new team members and creating a positive work environment. A leader who is committed to delivering exceptional customer experiences in high- pressure situations.
Core Skills:
- Leadership & Training
- Customer Service
- Team Building
- Menu Knowledge
- Organizational Skills
- Time Management
- Problem- Solving
Responsibilities:
- Lead, supervise, and motivate a team of servers to ensure excellent customer service
- Train new team members on the menu, policies, and best practices
- Conduct regular performance reviews and provide feedback
- Ensure all server shifts are covered and work schedules are followed
- Ensure all daily operations run smoothly and efficiently
- Resolve customer complaints in a timely and professional manner
- Provide excellent customer service to all guests
- Create a positive work environment for all team members
- Ensure all health and safety regulations are in compliance with local laws
- Monitor inventory levels and order food and beverages as needed
Experience
15+ Years
Level
Director
Education
Master’s
In addition to this, be sure to check out our resume templates, resume formats, cover letter examples, job description, and career advice pages for more helpful tips and advice.
What should be included in a Head Server resume?
Getting hired as a head server requires a stellar resume. The job’s responsibilities are varied, meaning that the resume should be tailored to the position. Here are the basics of what should be included in a head server resume:
- Education: Include any formal training in hospitality, customer service, or food service. List any relevant certifications or degrees.
- Experience: Detail any previous food service or customer service experience, as well as any managerial positions you have held. Describe any relevant projects you have completed.
- Skills: Highlight any special skills that you possess, such as the ability to multitask, handle disgruntled customers, or stay calm under pressure.
- Leadership: Showcase any leadership skills you have developed through past job positions or volunteer work.
- Teamwork: Illustrate your ability to work well with others and collaborate on projects.
- Problem solving: Demonstrate your problem-solving skills by describing how you handled difficult customer service issues in the past.
- Flexibility: Show that you can adapt to changing situations and remain flexible in the face of uncertainty.
- Organization: Highlight your organizational abilities and describe how you kept track of multiple tasks.
- Customer service: Describe how you have provided excellent customer service in the past.
By including all of these elements in your resume, you will be sure to stand out to potential employers and show them why you would be the perfect fit for their head server position. Good luck!
What is a good summary for a Head Server resume?
A Head Server is a key member of the restaurant or catering staff responsible for managing the servers, bussers, and other staff members. As such, an effective Head Server resume should demonstrate leadership and managerial skill, as well as experience in the restaurant or catering industry.
The summary of the resume should highlight the Head Server’s leadership and managerial abilities, as well as their experience in the industry. It should also include any customer service or problem solving skills the individual possesses and their ability to work well with others. The summary should also indicate any special skills or qualifications that the Head Server has, such as a food safety certification or knowledge of special dietary needs.
A clear, concise, and well-written summary for a Head Server resume is an important piece of the job application process. It is an opportunity for the applicant to present their qualifications to prospective employers in an engaging and effective way. With the right summary, a Head Server can stand out from other applicants and increase the chances of getting the job.
What is a good objective for a Head Server resume?
A Head Server is a restaurant professional responsible for supervising all aspects of the dining experience, from greeting customers to ensuring quality and accuracy in food preparation. A good Head Server resume objective should highlight the candidate’s ability to manage a team, provide excellent customer service, and oversee the entire dining experience.
Here are some objectives to consider for a Head Server resume:
- Lead a team of servers to promote customer satisfaction and provide top-notch service
- Develop and implement effective strategies to increase customer loyalty and satisfaction
- Ensure food is served promptly and accurately
- Monitor staff performance, provide feedback and resolve any customer complaints
- Keep restaurant and work areas clean and organized
- Coordinate with kitchen staff to ensure timely delivery of food
- Train and supervise new servers to ensure quality and efficiency in the work environment
- Implement cost-saving measures to increase restaurant profits
How do you list Head Server skills on a resume?
Having head server skills and experience on your resume can help you stand out as a job applicant. Employers look for candidates who have strong management and customer service abilities that are essential for leading a restaurant serving team. Here are some skills to consider listing on your resume if you have head server experience:
- Supervisory: The ability to oversee the activities of fellow servers, assess their performance, provide feedback, and delegate tasks.
- Knowledge of restaurant operations: Understanding of the workings of the restaurant, including menu items, drinks, food preparation, customer service, and food safety.
- Communication: Excellent verbal and written communication skills to effectively interact with customers, staff, and management.
- Problem-solving: The ability to identify, analyze, and solve problems quickly and efficiently.
- Leadership: Possessing the ability to guide, motivate, and inspire others to succeed.
- Time management: Proficiency in managing time and resources to ensure tasks are completed in a timely manner.
- Organization: The ability to maintain order in the restaurant and ensure tasks are completed properly.
- Flexibility: Ability to adjust to changing circumstances and take on additional duties when needed.
-Customer service: A dedication to providing excellent service to customers and exceeding their expectations.
What skills should I put on my resume for Head Server?
When applying for the role of a Head Server, it’s important to make sure your resume stands out and highlights your relevant skills and experience. Here are some essential skills and qualities to consider including in your resume when applying for this position:
- Understanding of restaurant service procedures: As a Head Server, you should be knowledgeable and experienced in restaurant service procedures and regulations.
- Leadership and Management Skills: Head Servers are responsible for leading a team of servers and ensuring the highest standard of service. You should include examples on your resume of any previous tasks or experience that demonstrate your leadership and management abilities.
- Superior Customer Service Skills: As a Head Server, you should have excellent customer service skills and a friendly, professional attitude.
- Knowledge of Food and Beverage: You must have a good knowledge of food and beverage offerings, as well as any specials or promotions.
- Time Management and Organization: As a Head Server you will be responsible for managing the floor and ensuring that all guests receive the best service possible. Showcasing your ability to be organized and manage your time effectively will help you stand out to recruiters.
- Conflict Resolution: The ability to resolve conflict and handle difficult situations is an essential skill for Head Servers. Include any relevant examples of how you’ve handled tricky customers or difficult team members.
- Multi-Tasking: Head Servers are often required to multi-task and handle multiple tasks at once. Showcase your ability to do this on your resume.
By including these skills and qualifications on your resume, you’ll have a greater chance of standing out as a qualified candidate for the role of Head Server.
Key takeaways for an Head Server resume
As a Head Server, you are responsible for the smooth and efficient operation of a restaurant or other hospitality establishment’s dining service. Your resume should focus on the essential qualities and qualifications that demonstrate your ability to lead and manage a team of servers. Here are some key takeaways you should include in your resume:
- Experience: Include your previous experience as a server and other related hospitality positions. Be sure to include the number of years of experience and the names of the establishments you worked for.
- Leadership: Showcase your leadership and management potential with examples of how you have trained or supervised other servers.
- Teamwork: Demonstrate your ability to work as part of a team by highlighting examples of successful collaborations or projects you led.
- Communication: Highlight your excellent communication skills, especially with customers.
- Proactivity: Showcase your problem-solving skills and proactive attitude to resolving customer issues.
- Flexibility: Show that you can handle different types of situations and adjust to changes quickly.
- Organization: Demonstrate your ability to manage multiple tasks efficiently and maintain a well-organized working environment.
Including these key takeaways in your resume will show potential employers that you are a capable and reliable Head Server who can lead and manage a team of servers successfully. With the right qualifications and experience, you could be the perfect candidate for the job!
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