Are you looking to apply for a FOH (Front of House) Manager position? Writing an effective resume is essential to getting an employer’s attention. Your resume should include a summary of your qualifications, your education, and your experience. Keep in mind that your resume should be tailored to the particular FOH Manager position you’re applying for, and should include only the most relevant information. In this blog post, we’ll provide tips on how to write an effective FOH Manager resume, including a few examples you can use for inspiration.
If you didn’t find what you were looking for, be sure to check out our complete library of resume examples.
Start building your dream career today!
Create your professional resume in just 5 minutes with our easy-to-use resume builder!
FOH Manager Resume Examples
John Doe
FOH Manager
123 Main Street | Anytown, USA 99999 | Phone: (123) 456-7890 | Email: john.doe@email.com
Highly motivated and experienced FOH Manager with over 8 years of experience managing FOH operations in the restaurant industry. Possessing vast knowledge in the areas of customer service, personnel management, and business administration. Proven track record of success in developing efficient operational systems and streamlining processes for maximum productivity and customer satisfaction. Possess excellent interpersonal and communication skills, enabling successful collaboration with other departments and personnel.
Core Skills:
- Supervising staff
- Training and development
- Budget management
- Scheduling
- Quality assurance
- Business operations
- Cash handling
- Customer service
- Problem solving
Professional Experience:
FOH Manager, ABC Restaurants, San Francisco, CA (2018- 2020)
- Developed staff training and development program in compliance with company standards and customer service protocols.
- Implemented efficient operational systems that increased customer satisfaction and reduced costs.
- Created daily schedules and managed staff duties to ensure prompt, friendly, and efficient service.
- Resolved customer complaints and issues quickly and effectively.
- Monitored sales and adjusted staff levels accordingly.
- Maintained accurate records of sales, expenses, and personnel.
FOH Manager, XYZ Restaurants, San Francisco, CA (2015- 2018)
- Supervised and trained a team of 20+ staff members in preparation and service of food and beverages.
- Developed and implemented business strategies to improve customer satisfaction, staff management, and operational efficiency.
- Handled cash and credit card transactions accurately.
- Administered payroll and maintained staff records in accordance with company policies and procedures.
- Monitored stock levels and ensured timely replenishment of supplies.
Education:
Bachelor of Science in Business Administration, San Francisco State University, San Francisco, CA (2010)
FOH Manager Resume with No Experience
Dedicated and organized professional with a drive to exceed expectations. Working to establish a successful career in the hospitality industry as a FOH Manager by utilizing my excellent customer service skills and superior work ethic.
Skills
- Knowledge of POS systems
- Exceptional customer service orientation
- Well developed interpersonal skills
- Ability to manage both staff and customers effectively
- Outstanding organizational skills
- Excellent problem solving abilities
Responsibilities
- Overseeing the daily operations of the restaurant
- Ensuring the highest level of customer satisfaction
- Monitoring the inventory and ordering supplies when needed
- Training and managing staff
- Dealing with customer complaints and resolving any issues
- Developing and enforcing safety procedures in the restaurant
Experience
0 Years
Level
Junior
Education
Bachelor’s
FOH Manager Resume with 2 Years of Experience
I am a highly motivated FOH Manager with over two years of experience in the restaurant industry. I have an extensive background in the successful management and coordination of FOH operations. I have exceptional interpersonal, organizational, and problem- solving abilities. I am able to maintain a high level of customer service while ensuring efficiency and profits. I am an effective leader who is adept at training and motivating staff, as well as resolving customer complaints.
Core Skills:
- Strong leadership and interpersonal skills
- Excellent problem- solving and organizational skills
- Ability to maintain high levels of customer service
- Highly knowledgeable of FOH operations and procedures
- Proficient in POS systems and cash handling
- Familiar with health and safety regulations
Responsibilities:
- Oversees daily operations of the FOH including staff management, customer service, and cash handling
- Ensures all guests receive excellent customer service
- Provides training and supervision of FOH staff
- Enforces safety and sanitation regulations
- Resolves customer complaints in a professional manner
- Maintains accurate records of FOH operations and sales
- Develops strategies to increase profits and customer loyalty
Experience
2+ Years
Level
Junior
Education
Bachelor’s
FOH Manager Resume with 5 Years of Experience
An experienced FOH Manager with 5 years of experience leading and managing a team of front- of- house staff. Proven ability to implement successful strategies and techniques for customer service and operations, as well as organize and manage staff to maximize productivity and efficiency. Possess excellent interpersonal and communication skills, as well as an ability to multitask and handle competing demands in a fast- paced environment.
Core Skills:
- Customer service
- Team management
- Operations
- Organizational skills
- Interpersonal communication
- Multitasking
- Problem- solving
- Time management
Responsibilities:
- Managing and training a team of front- of- house staff
- Ensuring customer service standards are met
- Motivating staff and building a positive work environment
- Monitoring performance and taking necessary actions to promote efficiency
- Organizing and scheduling staff and resources to meet customer demands
- Developing and implementing strategies and policies to improve customer service
- Resolving customer complaints promptly and professionally
- Analyzing customer trends and creating action plans to improve service
- Maintaining accurate records of staff performance and customer feedback
Experience
5+ Years
Level
Senior
Education
Bachelor’s
FOH Manager Resume with 7 Years of Experience
A highly organized and motivated FOH Manager with 7 years of experience in the hospitality industry. Proven ability to oversee food & beverage operations, develop staff, ensure customer satisfaction, and create a positive work environment. Skilled in problem- solving, training, and developing strategies to improve customer service and increase business efficiency.
Core Skills:
- Leadership
- Organizational Skills
- Customer Service
- Conflict Resolution
- Training & Development
- Team Building
- Problem Solving
Responsibilities:
- Managed the front of house operations, ensuring the effective and efficient operation of the shift
- Developed effective staff schedules that allowed for maximum coverage and minimized labor costs
- Provided exemplary customer service, ensuring customer satisfaction and repeat business
- Performed regular staff evaluations and provided individualized feedback for development
- Recruited and trained new staff, providing them with the skills necessary to be successful
- Troubleshot and addressed any customer complaints and resolved any conflicts
- Implemented systems and processes to maximize efficiency and minimize costs
Experience
7+ Years
Level
Senior
Education
Bachelor’s
FOH Manager Resume with 10 Years of Experience
Highly organized and motivated FOH Manager with 10 years of experience in restaurant management. Proven ability to motivate and lead a team, take initiative, and successfully manage customer service in a fast- paced environment. Skilled in delegating tasks, monitoring progress, and problem solving. Possesses excellent organizational, problem- solving, and customer relations skills.
Core Skills:
- Leadership
- Training and Development
- People Management
- Communication
- Organizational Skills
- Customer Service
- Problem- Solving
Responsibilities:
- Managed daily operations in a busy restaurant
- Developed and trained personnel in customer satisfaction and FOH management
- Maintained high standards of quality control and customer service
- Monitored daily inventory and placed orders as needed
- Managed scheduling and payroll of all FOH staff
- Recruited, interviewed, and orientated new employees
- Resolved customer complaints and inquiries efficiently
- Ensured compliance with health and safety regulations
- Developed action plans and strategies to increase customer satisfaction
Experience
10+ Years
Level
Senior Manager
Education
Master’s
FOH Manager Resume with 15 Years of Experience
Highly experienced FOH (Front of House) Manager with 15 years’ experience in the hospitality industry. Core strengths include excellent customer service, outstanding leadership and interpersonal skills, and an ability to oversee restaurant operations while ensuring compliance with health code standards. Proven ability to effectively manage staff, train new employees, and resolve customer inquiries. Skilled in developing successful marketing strategies and increasing customer loyalty.
Core Skills:
- Superb customer service
- Comprehensive knowledge of restaurant operations
- Excellent interpersonal and communication skills
- Strong problem- solving and organizational skills
- Proficiency in developing and executing effective marketing strategies
- Ability to manage and train staff
- Attention to detail
Responsibilities:
- Lead the day- to- day operations of the restaurant
- Hire, train and manage FOH staff
- Develop effective marketing strategies to attract and retain customers
- Ensure that restaurants’ operations and services comply with health code standards
- Oversee customer service, ensuring customer inquiries and complaints are addressed promptly and reasonably
- Create and implement effective policies and procedures to increase efficiency
- Monitor and analyze daily sales reports and take appropriate action
- Prepare and submit monthly reports to management
- Maintain an up- to- date knowledge of restaurant industry trends
- Develop a comprehensive training program and supervise new employees
Experience
15+ Years
Level
Director
Education
Master’s
In addition to this, be sure to check out our resume templates, resume formats, cover letter examples, job description, and career advice pages for more helpful tips and advice.
What should be included in a FOH Manager resume?
- FOH managers, or front-of-house managers, are responsible for making sure that customers have a great dining experience. As such, your resume should reflect your expertise in creating a warm and inviting atmosphere, as well as your ability to lead a team and handle customer service issues. Here are some items to consider including on your FOH manager resume:
- Previous experience working in a FOH position. Include the restaurant or other food service establishment where you held a FOH position, and list the duties you were responsible for, such as greeting guests and overseeing events.
- Demonstration of strong customer service skills. Include any customer service training you have taken, as well as any awards or recognition you have received for your customer service excellence.
- Ability to lead and motivate a team. Showcase your experience in leading a team, such as delegating tasks, training staff and resolving conflicts.
- Knowledge of operating systems and technology used in a restaurant. Include your experience with point-of-sale systems, reservation systems, reporting systems and other technology used in the hospitality industry.
- Comprehensive understanding of health and safety regulations. Demonstrate your knowledge of local and state health codes and other laws regulating food service establishments.
- Expertise in creating a positive dining atmosphere. Showcase your ability to create an inviting and comfortable atmosphere for customers, as well as your creativity in menu design and other FOH operations.
- An understanding of budgets, cost control and accounting principles. Include any experience you have in forecasting, budgeting and other financial management tasks.
What is a good summary for a FOH Manager resume?
A FOH Manager resume should include a concise summary that highlights the manager’s leadership, organizational, and customer service skills. The summary should emphasize the manager’s ability to provide guests with an enjoyable dining experience, oversee front-of-house operations, and serve as a liaison between staff and management. Additionally, the summary should demonstrate the manager’s knowledge of cost control, scheduling, and personnel management. Finally, the summary should draw attention to any relevant accomplishments, such as high customer satisfaction scores or successful catering events. By showcasing the FOH Manager’s qualifications and experience, a resume summary can quickly and effectively demonstrate their suitability for the position.
What is a good objective for a FOH Manager resume?
Writing a resume for a FOH Manager position can be challenging because you need to show the employer your skills, experience, and qualifications that make you the right person for the job. A good objective statement can help set you apart from the competition and show the employer what you have to offer. Here are some tips to consider when writing your objective statement:
- Highlight your qualifications: List any qualifications or certifications you have that relate to the position, such as a Bachelor’s Degree in Hospitality or a Certified Food and Beverage Manager certification.
- Showcase your experience: Show employers that you have the knowledge and experience to manage a FOH operation. Detail any past experience you have and note any successes you achieved in prior roles.
- Focus on leadership: Demonstrate that you possess the leadership skills necessary to manage a FOH environment. Emphasize any relevant skills such as problem solving, communication and conflict resolution.
- Show initiative: Describe any initiatives or creative solutions you have implemented in the past that have been successful.
By following these tips, you can craft a strong and effective objective statement to help you stand out from the competition. With a strong objective statement, you can show employers why you are the ideal candidate for the FOH Manager position.
How do you list FOH Manager skills on a resume?
The FOH Manager oversees the daily operations of a restaurant’s front of house and is responsible for ensuring customer satisfaction. A successful FOH Manager must have a variety of skills to excel in the role. When creating a resume for a FOH Manager position, it’s important to focus on skills that are relevant to the job.
When listing FOH Manager skills on a resume, consider the following:
- Excellent customer service: The FOH Manager must be able to interact with customers and provide exceptional service.
- People management: The FOH Manager must be able to handle a variety of tasks, such as hiring, training, and supervising staff.
- Organizational skills: The FOH Manager must be able to organize the front of house area and create systems to ensure that tasks are completed in a timely manner.
- Problem-solving skills: The FOH Manager must be able to quickly resolve customer complaints and find solutions to any issues that may arise.
- Leadership qualities: The FOH Manager must be a leader and a role model for the staff.
- Knowledge of food and beverage: The FOH Manager should have a good understanding of food and beverage items and be able to recommend items to customers.
- Financial management: The FOH Manager must be able to manage the restaurant’s finances and ensure that the restaurant is making a profit.
By highlighting these skills on a resume, you’ll be able to demonstrate to potential employers that you have what it takes to be an effective FOH Manager.
What skills should I put on my resume for FOH Manager?
The Front of House (FOH) Manager is a vital role in the hospitality industry. They are responsible for managing the front-of-house operations of a restaurant, including supervising and training staff, greeting customers, handling customer inquiries, and ensuring the restaurant meets all health and safety regulations. To be successful in the role, a FOH Manager needs to have a range of skills, both technical and interpersonal. Here are the most important skills to list on your resume if you are applying for the role of a FOH Manager:
- Customer Service: A FOH Manager must have excellent customer service skills, as they are responsible for ensuring customers have a positive experience when dining in the restaurant. This includes being able to provide friendly and helpful service, as well as effectively handle customer inquiries and complaints.
- Leadership: As a FOH Manager, you need to be able to motivate and manage staff effectively. This includes being able to delegate tasks, provide feedback, and resolve any staff issues that arise.
- Organizational Skills: A FOH Manager needs to have strong organizational skills to ensure the restaurant is running efficiently. This includes being able to plan and schedule staff shifts, manage inventory, and keep up with paperwork.
- Problem Solving Skills: A FOH Manager needs to have the ability to think on their feet and come up with solutions to any problems that arise.
- Knowledge of Industry Standards: A FOH Manager should have a good understanding of the regulations and requirements of the hospitality industry, including health and safety standards.
- Computer Skills: A FOH Manager should be comfortable using various computer programs, such as POS systems and inventory management software.
By including these skills on your resume, you will demonstrate to potential employers that you are the right candidate for the role of a FOH Manager.
Key takeaways for an FOH Manager resume
When it comes to a FOH Manager resume, there are a few key takeaways that are essential to remember. Below are some of the most important takeaways to consider when crafting your resume:
- Highlight your management experience: As a FOH Manager, the ability to manage staff and ensure customer satisfaction is paramount. Make sure to include any previous management experience you have, such as overseeing a team, providing feedback, and enforcing policies.
- Demonstrate your customer service skills: As a FOH Manager, you need to be able to provide excellent customer service. Make sure to showcase any customer service skills you have, such as problem-solving, being able to handle difficult customers, or providing top-notch hospitality.
- Show off your problem-solving skills: As a FOH Manager, you need to be able to think on your feet and quickly problem-solve. Make sure to include any relevant experience you have in this area, such as being able to quickly identify customer problems and finding solutions to them.
- Emphasize your leadership ability: As a FOH Manager, you will be responsible for leading a team and managing operations. Make sure to highlight any leadership experience you have, such as being able to motivate staff, providing training, and delegating tasks.
- Showcase your experience in the hospitality industry: As a FOH Manager, you will need to have a good understanding of the hospitality industry, as well as any relevant industry trends. Make sure to include any relevant experience you have in this area, such as working in a restaurant or hotel.
By following the key takeaways above, you can ensure that your FOH Manager resume stands out and highlights your experience, skills, and qualifications.
Let us help you build
your Resume!
Make your resume more organized and attractive with our Resume Builder
