Writing a resume as a Network Support Engineer can be a difficult task. As a Network Support Engineer, you are responsible for troubleshooting, maintaining and administering computer networks. Your resume should be crafted to highlight your expertise in network engineering, network security, network setup and maintenance, and system troubleshooting. This guide will provide you with tips and advice on how to write a Network Support Engineer resume that stands out and will help you land your dream job. Examples of resumes for Network Support Engineers will be included to help you get started and guide you in the right direction.
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Network Support Engineer Resume Examples
John Doe
Network Support Engineer
123 Main Street | Anytown, USA 99999 | Phone: (123) 456-7890 | Email: john.doe@email.com
I am an experienced Network Support Engineer with over 5 years of experience in designing, implementing, and troubleshooting networks. I have excellent interpersonal and communication skills, and I am highly organized. I specialize in both hardware and software network solutions and I am well- versed in a variety of operating systems and platforms. I have a proven track record of providing economical and efficient solutions to a range of clients.
Core Skills:
- Network Design
- Network Troubleshooting
- Network Security
- Network Maintenance
- Installation and Configuration
- Hardware and Software Solutions
- Microsoft Windows
- Networking Protocols
- Active Directory
- Cisco Devices
Professional Experience:
Network Support Engineer, ABC Solutions Ltd.– Dec 2017 – Present
- Developed and implemented an efficient network infrastructure for a range of clients
- Provided technical support and troubleshooting to clients regarding network issues
- Installed and configured routers, switches, and other network devices
- Maintained and monitored network performance
- Resolved hardware and software issues on a timely basis
- Performed security audits and made necessary modifications
Network Technician, XYZ Solutions – May 2014 – Nov 2017
- Installed, configured and maintained hardware and software for networks
- Troubleshot and resolved network problems in a timely manner
- Performed regular maintenance tasks on network devices
- Monitored network performance and security
- Provided technical support to clients
Education:
Bachelor of Science in Computer Engineering, University of California – 2011 – 2014
Network Support Engineer Resume with No Experience
Recent college graduate with a degree in Computer Science and Information Technology, eager to enter the networking field and help maintain and secure networks for businesses and organizations. Highly organized, detail- oriented, and able to learn quickly.
Skills
- Network engineering and troubleshooting
- Network design and implementation
- Network security and compliance
- TCP/IP and OSI network architecture
- Network protocols (FTP, HTTP, POP etc.)
- Windows and Linux server administration
- Network monitoring tools
- System administration
- Networking hardware and software
- Computer and network maintenance
Responsibilities
- Installing, configuring and troubleshooting network hardware and software
- Monitoring system performance and troubleshooting any issues
- Implementing and maintaining network security measures
- Developing and testing network backup and recovery procedures
- Keeping up to date with the latest network technologies
- Assisting other team members in resolving network issues
- Documenting network setup and maintenance activities
Experience
0 Years
Level
Junior
Education
Bachelor’s
Network Support Engineer Resume with 2 Years of Experience
Dynamic and driven Network Support Engineer with 2 years of professional experience in providing excellent technical support to customers and colleagues. Highly knowledgeable in desktop and network troubleshooting. A team player with strong interpersonal and communication skills and an ability to work in a fast- paced environment.
Core Skills:
- Network administration, installation, and maintenance
- Network security implementation
- Network troubleshooting, diagnostics, and maintenance
- LAN/WAN integration
- Firewall management
- Cloud computing
- System scripting and automation
- Network performance tuning
- Strong problem- solving and analytical skills
Responsibilities:
- Responsible for the installation, configuration, and maintenance of network systems and components
- Performed network troubleshooting and diagnostics for optimal system performance
- Analyzed and identified potential network issues before they occurred
- Monitored network performance and implemented performance tuning
- Developed and implemented effective security policies and procedures
- Demonstrated excellent customer service skills in responding to customer inquiries
- Implemented and managed LAN/WAN integration for an efficient network system
- Created scripts for automation of daily network tasks and processes
Experience
2+ Years
Level
Junior
Education
Bachelor’s
Network Support Engineer Resume with 5 Years of Experience
I am an experienced network support engineer with over five years of industry experience. I have successfully provided technical support for a wide variety of network- related tasks and am highly knowledgeable about networking protocols, configuration, and troubleshooting. I have expertise in managing and monitoring active networks and have experience providing technical support for both hardware and software. I am highly motivated and have the ability to work independently or as part of a team.
Core Skills:
- Network protocols, configuration, and troubleshooting
- Network monitoring and management
- Technical support for hardware and software
- Independent and team- oriented work
- Effective communication
Responsibilities:
- Managing and monitoring active networks
- Configuring LAN and WAN networks
- Troubleshooting network issues and resolving technical problems
- Installing, upgrading, and configuring network hardware and software
- Establishing network connections and configuring user settings
- Monitoring server performance and providing technical support
- Identifying security threats and taking preventive measures
Experience
5+ Years
Level
Senior
Education
Bachelor’s
Network Support Engineer Resume with 7 Years of Experience
Highly experienced Network Support Engineer with 7 years of professional experience in the information technology sector. Excellent knowledge in configuring and troubleshooting multiple networks, installing and supporting desktop and server operating systems, as well as managing software and hardware. Skilled in establishing and maintaining network security protocols and helping customers in resolving network- related problems.
Core Skills:
- Network Configuration
- Network Troubleshooting
- Desktop and Server Operating Systems
- Software and Hardware Management
- Network Security Protocols
- Customer Support
- System Maintenance
- Location- based Networking
- Problem Solving
Responsibilities:
- Configuring and maintaining local area networks (LANs), wide area networks (WANs), and wireless networks.
- Installing, configuring, and troubleshooting desktop and server operating systems.
- Managing and monitoring software and hardware.
- Configuring and maintaining network security protocols.
- Providing customer support and resolving network- related problems.
- Performing regular maintenance on the systems, including patching, upgrading, and monitoring.
- Planning and implementing location- based networking solutions.
- Diagnosing and resolving technical issues in a timely manner.
- Analyzing and identifying system issues, and providing solutions.
Experience
7+ Years
Level
Senior
Education
Bachelor’s
Network Support Engineer Resume with 10 Years of Experience
I am an experienced and highly motivated Network Support Engineer with 10 years of experience in troubleshooting, diagnosing and resolving technical issues related to networking hardware, software, cabling and other system components. I have experience in configuring and maintaining LAN/WAN/VLAN networks, administering network security and resolving network performance issues. My expertise includes working with routers, switches, firewalls and wireless networks. My problem solving skills and ability to provide end- user technical support have earned me the trust and respect of my colleagues and clients.
Core Skills:
- Network Troubleshooting and Diagnostic
- Network Configuration and Maintenance
- Network Security Administration
- Routers, Switches, Firewalls and Wireless Networks
- Network Performance Evaluation and Optimization
- LAN/WAN/VLAN Configuration and Troubleshooting
- Virtualization Platforms
- End- User Technical Support
- Problem Solving
Responsibilities:
- Analyze and troubleshoot complex network issues
- Configure and maintain LAN/WAN/VLAN networks
- Monitor and optimize networks, identify and mitigate performance issues
- Administer network security, implement security policies and monitor security alerts
- Configure routers, switches, firewalls and wireless devices
- Monitor and troubleshoot virtualization platforms
- Provide end- user technical support and resolve network related issues
- Create, maintain and update network related documentation and reports
- Work with vendors to implement new technologies and solutions
Experience
10+ Years
Level
Senior Manager
Education
Master’s
Network Support Engineer Resume with 15 Years of Experience
Network Support Engineer with 15 years of experience in IT systems support and maintenance. Demonstrated success in designing, developing, and integrating complex network infrastructures for various companies. Proven record of providing exceptional customer service and offering solutions to customers.
Core Skills:
- Network Engineering
- Network Troubleshooting
- Network Security
- Systems Implementation
- Systems Maintenance
- Network Optimization
- Data Analysis
- Customer Service
- Technical Writing
Responsibilities:
- Configuring, installing and supporting computer networks and systems.
- Troubleshooting network and system problems and diagnosing and solving hardware or software faults.
- Providing technical support to internal and external customers either in person, over the phone, or by email.
- Installing and configuring computer systems, diagnosing hardware and software faults and solving technical and applications problems.
- Planning and implementing network security measures.
- Preparing and maintaining technical documentation.
- Researching and evaluating new products, technologies, and services.
- Performing system backups and disaster recovery operations.
Experience
15+ Years
Level
Director
Education
Master’s
In addition to this, be sure to check out our resume templates, resume formats, cover letter examples, job description, and career advice pages for more helpful tips and advice.
What should be included in a Network Support Engineer resume?
A network support engineer resume should cover all the technical and interpersonal skills needed to succeed in the role. It should highlight the most relevant experience and qualifications that the individual possesses.
- Education: Network support engineers should have a bachelor’s degree in computer science or a related field. Additional certifications such as Cisco Certified Network Associate (CCNA) or Microsoft Certified Systems Engineer (MCSE) are also beneficial.
- Experience: Relevant experience in setting up, configuring, and troubleshooting networks as well as experience in providing technical support and customer service should be listed. Any experience in administering security protocols, like firewalls and intrusion protection systems, should also be highlighted.
- Skills: Network support engineers should have extensive knowledge and experience with operating systems (Windows, Linux, Mac OS, etc.), network infrastructures (VPN, DNS, DHCP) and application protocols (HTTP, FTP, DNS, etc.). In addition, they should have strong problem-solving skills and be able to communicate effectively with customers.
- Other: It is beneficial to list any additional skills that the network support engineer has such as project management, database design and development, or scripting.
By including all of the above information in a network support engineer resume, it will demonstrate the individual’s ability to excel in the role.
What is a good summary for a Network Support Engineer resume?
A Network Support Engineer resume should be a summary of your experience and qualifications in designing, installing, and troubleshooting computer networks. It should highlight your technical skills and experience in network architecture, network security, and network maintenance. Your resume should include any certifications you have earned such as CCNA, and should also list any areas of specialization such as routing protocols, wireless networks, and network performance. Also list any experience you have in customer service and problem solving. Finally, make sure to include references that can vouch for your technical expertise and skills. With this information, you will have a powerful resume that will demonstrate your abilities and help you land a Network Support Engineer job.
What is a good objective for a Network Support Engineer resume?
Writing a resume for a Network Support Engineer role can be a daunting task. After all, the technical skills needed for this type of position are quite varied and complex. Fortunately, having a clear objective statement can help make the resume stand out and highlight why you are the ideal candidate for the job.
A good objective statement for a Network Support Engineer resume should focus on three key areas:
- Demonstrate Technical Proficiency: Show your potential employer that you have the technical knowledge and expertise to be successful in the role. Highlight any certifications or advanced technical skills you have, as well as any experience you may have troubleshooting networks.
- Proven Problem-Solving: Network Support Engineers need to be able to diagnose and resolve technical problems quickly and efficiently. Showcase any successful problem-solving you’ve done in the past, as well as any experience you may have working with customers to troubleshoot their issues.
- Ability to Collaborate: Good Network Support Engineers must have the ability to collaborate with others to ensure successful outcomes. Showcase any team experience you have, as well as any times you’ve gone above and beyond to help colleagues or customers.
By highlighting these key areas in your objective statement, you can give your potential employer a better idea of your technical abilities and show them why you would make the perfect Network Support Engineer.
How do you list Network Support Engineer skills on a resume?
When assembling a resume to apply for a Network Support Engineer job, it is important to include skills that demonstrate your understanding of the job’s responsibilities. Network Support Engineers are responsible for troubleshooting, maintaining and installing networks, so highlighting experience and qualifications in these areas is essential.
To list your skills on a resume, include a “Skills” section beneath your profile summary and above your work experience. Use this section to describe your most relevant qualifications, such as experience with network architecture, protocols, and hardware.
Below are some example skills that you can use to list your Network Support Engineer qualifications on your resume:
- Expert knowledge of networking protocols, including TCP/IP, DHCP, DNS, and HTTP
- Proficient in troubleshooting and resolving network issues
- Experience deploying, configuring, and maintaining network architecture
- Ability to identify and mitigate security threats
- Skilled at configuring and managing firewalls and routers
- Knowledge of Cisco, Juniper, and other network hardware
- Experience with wireless and wired networks
- Familiarity with network monitoring and performance optimization tools
- Excellent problem-solving and communication skills
What skills should I put on my resume for Network Support Engineer?
When applying for a Network Support Engineer position, it is important to make sure your resume stands out from the rest. This position requires a variety of technical skills and experience, and you want to make sure your resume reflects the full scope of your abilities. Here are some skills to consider including on your resume for a Network Support Engineer role:
- Knowledge of network fundamentals, including network architecture, protocols, and security
- Experience with installing, configuring, and troubleshooting routers, switches, and other network hardware
- Ability to configure and troubleshoot firewalls and intrusion detection systems
- Understanding of virtualization technologies such as VMware and Hyper-V
- Working knowledge of different operating systems such as Windows and Linux
- Experience with network monitoring tools such as Wireshark, Solarwinds, and PRTG
- Familiarity with scripting and automation tools such as PowerShell and Ansible
- Familiarity with network access control solutions such as 802.1X, RADIUS, and TACACS+
- Ability to document network infrastructure, including network diagrams, network configuration files, and network access policies
- Excellent communication and problem-solving skills
- Ability to work independently and as part of a team
A strong Network Support Engineer resume should highlight your technical abilities as well as your problem-solving skills. With the right set of skills and experience, you can prove that you are a valuable asset to any organization.
Key takeaways for an Network Support Engineer resume
Network Support Engineers are responsible for troubleshooting, maintaining and providing technical support to computer networks. They play a critical role in keeping systems running smoothly and efficiently. When applying for a Network Support Engineer position, it is important to create a resume that highlights your skills and experiences in this field. Here are some key takeaways for crafting a Network Support Engineer resume:
- Highlight Key Technical Skills: Your resume should include a comprehensive list of your technical skills and knowledge, including proficiency in network troubleshooting and maintenance, knowledge of wireless and wired networks, and experience with network infrastructure and systems.
- Showcase Relevant Experience: Be sure to include any relevant experience you have in network engineering and support, such as previous work as a systems administrator or experience as a network administrator.
- Include Certifications: Many employers prefer hiring candidates with certifications, such as Microsoft Certified Solutions Expert (MCSE) or Cisco Certified Network Associate (CCNA). Listing these certifications on your resume can give you an edge over other applicants.
- Demonstrate Other Skills: In addition to your technical know-how, employers are looking for candidates with strong problem-solving, communication, and analytical skills. Include examples of how you have demonstrated these skills in the past, such as through successful troubleshooting or communication with clients.
- Emphasize Your Achievements: Finally, don’t forget to emphasize any achievements you have made in the field, such as successfully managing large-scale projects or completing complex systems upgrades. This can help you stand out from other applicants and make you a more attractive candidate.
By following these tips, you will be able to create an effective Network Support Engineer resume that will help you get the job you want.
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