Are you looking to land a job as a restaurant hostess? Hostess positions are often the first job people think of when applying for work in the restaurant industry and for good reason. Not only does the job offer a generous wage, it also gives you the opportunity to interact with customers and build customer service skills. To make sure that you stand out from other applicants, it is important to craft a compelling resume that showcases your customer service experience and qualifications. This guide will provide you with detailed information on how to write a resume for a restaurant hostess, including tips on formatting and keyword selection. You will also find several examples of resumes for restaurant hostesses that you can use as a reference when writing your own.
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Restaurant Hostess Resume Examples
John Doe
Restaurant Hostess
123 Main Street | Anytown, USA 99999 | Phone: (123) 456-7890 | Email: john.doe@email.com
Dedicated and outgoing Restaurant Hostess with 3+ years in the hospitality industry. Skilled in providing excellent customer service and efficiently seating guests. Possesses an excellent ability to handle challenging and unexpected situations with a smile. Eager to join a welcoming team of professionals to provide efficient and friendly service to restaurant patrons.
Core Skills:
- Excellent customer service skills
- Food safety knowledge
- Ability to work in a fast- paced environment
- Table reservations and seating
- Cash handling and billing
- Menu knowledge
- Conflict resolution
- Teamwork
Professional Experience:
Restaurant Hostess, Cafe Bistro, Los Angeles, CA
June 2018 – Present
- Greet guests and provide them with menus
- Assist in seat reservations and seating customers
- Take orders and enter them into the POS system
- Ensure that all guests have a pleasant dining experience
- Handle cash and card transactions
- Process bills, receive payments and provide change
- Respond to guest inquiries, complaints and requests
- Monitor restaurant activity and ensure all tables are clean
Restaurant Hostess, Olive Garden, Los Angeles, CA
January 2015 – May 2018
- Greeted guests and provided them with menus
- Managed reservations and seating customers
- Took orders and entered them into the POS system
- Ensured that all guests had a pleasant dining experience
- Handled cash and card transactions
- Processed bills, received payments and provided change
- Responsed to guest inquiries, complaints and requests
- Monitored restaurant activity and ensured all tables were clean
Education:
Los Angeles City College, Los Angeles, CA
Associate’s Degree in Culinary Arts, 2016
Restaurant Hostess Resume with No Experience
Recent college graduate seeking a position as a restaurant hostess. Possess excellent interpersonal and communication skills, as well as a positive and friendly attitude.
Skills
- Excellent interpersonal skills
- Customer service
- Friendly and professional demeanor
- Able to multi- task in a fast- paced environment
- Strong communication skills
- Organizational skills
Responsibilities
- Greeting customers and escorting them to their tables
- Answering phone calls and booking reservations
- Providing customers with menus and take- out options
- Ensuring that the dining area is tidy and presentable
- Assisting with serving food and beverages to customers
- Monitoring customer satisfaction and responding to complaints
- Accepting payment and providing change when necessary
Experience
0 Years
Level
Junior
Education
Bachelor’s
Restaurant Hostess Resume with 2 Years of Experience
Motivated and organized Restaurant Hostess with 2 years of experience in the hospitality industry. Proven success in managing customer service, taking reservations, seating guests, and ensuring the restaurant provides an excellent dining experience. Excellent at multitasking, problem solving, and creating an enjoyable atmosphere for both employees and guests.
Core Skills:
- Advanced knowledge of restaurant operations
- Excellent customer service skills
- Strong problem- solving and multitasking abilities
- Expert knowledge of menu items and specials
- Excellent communication and interpersonal skills
- Proficient with MS Office and scheduling software
Responsibilities:
- Greet guests upon arrival, provide them with menus, and seating arrangements
- Handle reservations and waiting list management
- Assist servers and bussers in seating guests and taking orders
- Ensure the restaurant is clean and well- maintained at all times
- Answer customer inquiries and provide assistance
- Process payments and ensure accurate record keeping
- Resolve customer complaints in a professional manner
- Maintain an organized and efficient work environment
Experience
2+ Years
Level
Junior
Education
Bachelor’s
Restaurant Hostess Resume with 5 Years of Experience
Highly motivated and detail- oriented hostess with 5 years of experience in the restaurant industry. Possesses excellent customer service skills and works well with others. Accustomed to staying organized and meeting tight deadlines. Ability to stay calm under pressure and adapt to changing work environments.
Core Skills:
- Verbal Communication
- Time Management
- Customer Service
- Organizational Skills
- Multi- tasking
Responsibilities:
- Greet guests and welcome them to the restaurant
- Check seating availability and accommodate guests accordingly
- Provide guests with menus and explain daily specials
- Answer customers’ questions regarding menu items
- Assist guests with seating and answer any questions about the restaurant
- Manage reservations and take additional reservations as needed
- Assist with table set up and seating arrangements
- Maintain cleanliness of dining area
- Assist servers with food preparation and delivery
- Maintain a professional and friendly demeanor at all times
Experience
5+ Years
Level
Senior
Education
Bachelor’s
Restaurant Hostess Resume with 7 Years of Experience
Dynamic, detail- oriented restaurant hostess with seven years of experience in the hospitality industry. Highly organized, efficient, and skilled in multitasking. Proven ability to provide excellent customer service and create a pleasant dining atmosphere. Experienced in hospitality software systems and working with a diverse clientele. Seeking a full- time position in restaurant hostess to work with a reputable establishment.
Core Skills:
- Greeting and seating guests
- Accepting reservation requests
- Multi- tasking
- Taking orders
- Providing customer service
- Managing restaurant front of house
- Utilizing hospitality software systems
- Upselling additional services
- Ensuring customer satisfaction
Responsibilities:
- Welcomed guests to the restaurant and provided them with menus
- Took reservations and communicated them to the wait staff
- Monitored the guest flow, seating guests and accommodating special requests
- Provided customers with menu details, including daily specials, desserts, and drinks
- Assisted the wait staff with orders and updates
- Verified that guests received the correct orders
- Processed customer transactions and payments
- Upsold additional services and items
- Responded to customer inquiries and complaints
- Maintained the cleanliness and organization of the restaurant dining area
- Ensured that all guests left satisfied with their dining experience
Experience
7+ Years
Level
Senior
Education
Bachelor’s
Restaurant Hostess Resume with 10 Years of Experience
Hardworking and reliable hostess with 10 years of experience in the restaurant industry. Adept at managing seating arrangements, providing friendly customer service, and ensuring a positive experience for all patrons. Highly organized and highly capable of handling stressful situations while maintaining professionalism.
Core Skills:
- Knowledge of restaurant operations
- Customer service experience
- Ability to multitask
- Excellent communication skills
- Flexibility to work various shifts
- Proficient in POS systems
- Excellent problem solving skills
Responsibilities:
- Greeted and seated guests promptly
- Answered phones and took reservations
- Managed seating arrangements for special events
- Addressed customer complaints in a professional manner
- Assisted servers in delivering food to guests
- Provided customers with accurate menu and beverage information
- Maintained the cleanliness of dining and serving areas
- Performed cashier duties
- Managed inventory of supplies and restocked items as needed
Experience
10+ Years
Level
Senior Manager
Education
Master’s
Restaurant Hostess Resume with 15 Years of Experience
Highly experienced Restaurant Hostess with over 15 years of experience in the restaurant industry. Skilled in greeting and seating customers, managing reservations and waitlists, and ensuring prompt and accurate service. Experienced in taking orders, resolving customer complaints, and assisting with serving meals. Proven track record of providing excellent customer service and creating a positive dining experience for guests.
Core Skills:
- Greeting and seating customers
- Managing reservations and waitlists
- Taking orders
- Resolving customer complaints
- Assisting with serving meals
- Excellent customer service
- Creating a positive dining experience
Responsibilities:
- Greet customers and answer any queries they may have
- Provide menus and inform customers of daily specials
- Take reservations, manage waitlists, and seat guests
- Answer phones and take orders
- Assist with serving meals and drinks
- Handle cash and credit transactions
- Resolve customer complaints and ensure satisfaction
- Maintain the cleanliness of the restaurant and dining area
- Assist with other duties when needed
Experience
15+ Years
Level
Director
Education
Master’s
In addition to this, be sure to check out our resume templates, resume formats, cover letter examples, job description, and career advice pages for more helpful tips and advice.
What should be included in a Restaurant Hostess resume?
A restaurant hostess resume should highlight your customer service and hospitality skills, as well as any other related experience that would be beneficial in a restaurant setting. It’s important to create a well-crafted resume that will make a strong first impression on potential employers and help you stand out from the competition.
Here are some of the key elements to include in a restaurant hostess resume:
- Contact Information: Start your resume off with your name, contact information, and any social media or professional profiles that you may have.
- Summary: Include a summary or a short statement about your experience and qualifications as a restaurant hostess.
- Experience: List relevant experience, such as prior restaurant work, customer service, or hospitality experience. Include the name of the restaurant, the dates of employment, and the roles you played.
- Education: Include any educational institutions you’ve attended and any applicable certifications or degrees.
- Skills: Highlight your key skills and abilities, such as customer service, multitasking, problem-solving, and time management.
- Certifications: List any certifications that are applicable to the role, such as food safety or alcohol service certifications.
- References: Include contact information for two or three professional references who can vouch for your experience and skills.
By following these tips, you can create a strong and impressive resume that will show potential employers that you’re the right person for the job. Good luck!
What is a good summary for a Restaurant Hostess resume?
A restaurant hostess resume should highlight your customer service experience and knowledge, as well as your ability to work with others in a fast-paced environment. Showcase your leadership skills by including any roles you have had in the restaurant, such as opening and closing the restaurant, managing seating and reservations, and training new staff. Additionally, emphasize your organizational skills, as you will be responsible for managing the restaurant’s daily operations. Finally, provide evidence of your customer service skills, such as handling customer inquiries, resolving customer complaints, and providing helpful advice. With these skills, you can be a successful restaurant hostess.
What is a good objective for a Restaurant Hostess resume?
As a restaurant hostess, your objective is to greet guests, manage reservations, and ensure that guests have a positive dining experience. Having a concise, well-written objective as part of your resume will help you stand out as a candidate and give hiring managers an idea of what you bring to the table.
Here are a few objectives that can help you create a strong resume:
- Welcome guests and manage reservations in a professional yet friendly manner
- Create an inviting atmosphere for guests and ensure their experience is comfortable and enjoyable
- Answer questions, provide information, and assist with seating arrangements
- Provide top-notch customer service to ensure customer satisfaction
- Proactively apply customer service skills to resolve any conflicts or issues
- Greet guests with a smile, maintain a friendly and courteous attitude at all times
- Ensure customer orders are processed in a timely and efficient manner
- Uphold high standards of health and safety regulations
- Demonstrate excellent organizational and multitasking skills
- Use customer feedback to identify opportunities for improvement
- Utilize effective communication and interpersonal skills
- Remain up to date on restaurant menu items and promotions
- Ensure the restaurant is clean, tidy and organized at all times.
How do you list Restaurant Hostess skills on a resume?
A Restaurant Hostess is a critical part of the restaurant’s service team, responsible for greeting guests, seating them, and taking care of their needs. As such, they should have a range of skills related to customer service, hospitality, and multitasking.
When creating a resume for a Hostess position, it is important to include the relevant skills in a dedicated section. Here is a list of the most important restaurant hostess skills you should include on your resume:
- Customer service: Hostesses should be able to provide excellent customer service, ensuring that guests have a positive experience.
- Hospitality: Hostesses need to be genuinely friendly and welcoming, making guests feel at home.
- Communication: Hostesses should be able to communicate effectively with guests and other team members.
- Multi-tasking: Hostesses should be able to handle multiple tasks, such as seating guests and taking orders, at once.
- Attention to detail: Hostesses should be able to pay attention to details, such as food allergies, and ensure that all orders are correct.
- Patience: Hostesses should be patient when handling difficult guests.
- Time management: Hostesses must be able to manage their time wisely and remain organized to ensure guests are seated quickly and efficiently.
- Problem-solving: Hostesses should be able to identify and solve problems as they arise.
- Stress management: Hostesses should be able to handle stress calmly and professionally.
What skills should I put on my resume for Restaurant Hostess?
Having a stellar, comprehensive resume as a restaurant hostess is a must if you want to land the job. A restaurant hostess helps to keep the entire restaurant running smoothly by organizing seating, greeting guests, and managing reservations, so employers are looking for candidates with a range of skills and experience.
Here are some essential skills and qualities to consider for your resume for a restaurant hostess position:
- Excellent customer service skills: Since the restaurant hostess is usually the first point of contact for customers, good customer service skills are essential. This includes being friendly, professional, and efficient, and having the ability to stay calm and composed in stressful situations.
- Strong communication skills: A restaurant hostess must be able to communicate efficiently with the customers, the staff, and management. This includes the ability to actively listen, to answer questions, and to effectively relay messages.
- Attention to detail: As a restaurant hostess, it is important to be detail-oriented and able to quickly identify customer needs and preferences. You should also be able to remember customer names and preferences for future visits.
- Organization and multitasking: A restaurant hostess must be organized and able to manage several tasks at once, such as taking reservations, seating guests, and managing the waitlist.
- Knowledge of restaurant operations: You should be familiar with the operations of the restaurant, including the menu and the service standards, in order to be able to answer customer questions.
- Point of sale (POS) system experience: Many restaurants use a POS system to handle reservations, seating, and payments. Having experience with a POS system is a plus.
Key takeaways for an Restaurant Hostess resume
Having a resume that stands out from the competition is crucial when you’re applying for a Restaurant Hostess position. This role is often the first contact your customers have with the restaurant, so employers want candidates with a professional demeanor, exceptional customer service skills, and an ability to work well as part of a team. Knowing what to include on a Restaurant Hostess resume can help you make a memorable impression.
Here are some key takeaways to include on a resume for a Restaurant Hostess position:
- Professional Demeanor: Emphasize your professional approach when speaking with customers and co-workers. Demonstrate your ability to remain calm and level-headed in stressful situations.
- Excellent Customer Service: Highlight your ability to provide exceptional customer service. Showcase your experience in conflict resolution and problem-solving.
- Organization: Demonstrate your organizational skills by highlighting your ability to manage seating and wait lists, as well as your experience in maintaining a well-organized dining area.
- Team Player: Showcase your experience in working with a team. Demonstrate your ability to take initiative and motivate co-workers.
- Knowledge: Showcase your knowledge of menu items and restaurant operations. Show that you stay up-to-date on industry trends.
With the right resume, you can make a great first impression and set yourself apart from the competition. Be sure to include these key takeaways on your resume for a Restaurant Hostess position and you’ll be one step closer to landing the job.
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